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GeneralRe: advising a friend re his deceased brother's iPhone 13. Pin
Eddy Vluggen12-Oct-22 9:59
professionalEddy Vluggen12-Oct-22 9:59 
GeneralRe: advising a friend re his deceased brother's iPhone 13. Pin
obermd12-Oct-22 11:00
obermd12-Oct-22 11:00 
GeneralRe: advising a friend re his deceased brother's iPhone 13. Pin
Eddy Vluggen12-Oct-22 11:55
professionalEddy Vluggen12-Oct-22 11:55 
GeneralRe: advising a friend re his deceased brother's iPhone 13. PinPopular
Mircea Neacsu12-Oct-22 11:44
Mircea Neacsu12-Oct-22 11:44 
GeneralRe: advising a friend re his deceased brother's iPhone 13. Pin
jmaida12-Oct-22 16:52
jmaida12-Oct-22 16:52 
GeneralRe: advising a friend re his deceased brother's iPhone 13. Pin
Member 1344462713-Oct-22 0:00
Member 1344462713-Oct-22 0:00 
GeneralRe: advising a friend re his deceased brother's iPhone 13. Pin
megaadam13-Oct-22 1:55
professionalmegaadam13-Oct-22 1:55 
GeneralRe: advising a friend re his deceased brother's iPhone 13. Pin
Peter Shaw13-Oct-22 2:24
professionalPeter Shaw13-Oct-22 2:24 
I feel for you, I had to do this 4 years ago when my Brother in Law passed away unexpectedly.

I had to find a way into his Apple, Microsoft, Facebook, Twitter, Instagram and about 20 other assorted online service accounts.

And it WAS Painful.

Back then, the idea of having a digital will was still new, thankfully many services do now have a part in their settings, that allows you to nominate a person to hand the account over to on production of a death certificate.

I had to employ all sorts of sneaky tricks, from impersonating him over the phone (Luckily, I had a lot of his documentation to hand to answer things like security questions) to flat out threatening companies with court action, and with varying degrees of success.

The weak link in the chain however, was figuring out which email account he used as a backup for them all, in his case he had a secondary GMail address that no one knew about, once I discovered this, and was able to perform a password reset on the account, I was then able to use the access to that account, to perform a password reset on his main GMail account.

One I was into his main GMail account, I found that was his primary back up account/email for all his socials, and with the exception of Facebork everything from that point on was fairly plain sailing.

I don't have time to document the 2 years worth of fighting with Facebork that it took, and something which has recently cropped up again, but if you can get into his primary email account, you stand a much better chance of recovering an apple account that you do trying to deal with Apples Customer Services.

I wish you all the luck, your going to need it, you will get treat as though you are a criminal or a hacker, you will get cast off and past from dept to dept while they try to figure out a way to make you go away ...

All I can say is keep on at them, keep up the pressure, that's what I had to do, and am still doing with Facebork.

GeneralRe: advising a friend re his deceased brother's iPhone 13. Pin
rnbergren13-Oct-22 3:52
rnbergren13-Oct-22 3:52 
GeneralRe: advising a friend re his deceased brother's iPhone 13. PinPopular
rnbergren13-Oct-22 3:52
rnbergren13-Oct-22 3:52 
GeneralRe: advising a friend re his deceased brother's iPhone 13. Pin
Amarnath S13-Oct-22 5:10
professionalAmarnath S13-Oct-22 5:10 
GeneralRe: advising a friend re his deceased brother's iPhone 13. Pin
Gerry Schmitz13-Oct-22 5:24
mveGerry Schmitz13-Oct-22 5:24 
GeneralRe: advising a friend re his deceased brother's iPhone 13. Pin
Daniel Pfeffer13-Oct-22 6:51
professionalDaniel Pfeffer13-Oct-22 6:51 
GeneralRe: advising a friend re his deceased brother's iPhone 13. Pin
obermd13-Oct-22 7:05
obermd13-Oct-22 7:05 
GeneralRe: advising a friend re his deceased brother's iPhone 13. Pin
Daniel Pfeffer13-Oct-22 11:14
professionalDaniel Pfeffer13-Oct-22 11:14 
GeneralRe: advising a friend re his deceased brother's iPhone 13. Pin
mngerhold13-Oct-22 22:08
mngerhold13-Oct-22 22:08 
GeneralRe: advising a friend re his deceased brother's iPhone 13. Pin
BillWoodruff13-Oct-22 22:38
professionalBillWoodruff13-Oct-22 22:38 
GeneralWordle 481 Pin
Vivi Chellappa12-Oct-22 8:46
professionalVivi Chellappa12-Oct-22 8:46 
GeneralRe: Wordle 481 Pin
Peter_in_278012-Oct-22 11:41
professionalPeter_in_278012-Oct-22 11:41 
GeneralRe: Wordle 481 Pin
megaadam12-Oct-22 13:59
professionalmegaadam12-Oct-22 13:59 
GeneralRe: Wordle 481 Pin
Sandeep Mewara12-Oct-22 16:45
mveSandeep Mewara12-Oct-22 16:45 
GeneralRe: Wordle 481 Pin
OriginalGriff12-Oct-22 18:18
mveOriginalGriff12-Oct-22 18:18 
GeneralRe: Wordle 481 Pin
Sander Rossel12-Oct-22 20:02
professionalSander Rossel12-Oct-22 20:02 
GeneralRe: Wordle 481 Pin
den2k8812-Oct-22 21:26
professionalden2k8812-Oct-22 21:26 
GeneralRe: Wordle 481 Pin
pkfox12-Oct-22 21:41
professionalpkfox12-Oct-22 21:41 

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