|
I've just had a support call from a customer to make some changes to a bespoke customer management and invoicing system, that I interfaced to their accounting system. I gave my normal one year of free support after delivery and acceptance, and offered continued support after that for a fee. This they declined, as the company "was undergoing a management and ownership change".
I never heard from them again.
Until today, that is.
I just hope I can remember what the hell I was writing TWELVE YEARS AGO! 
Apparently, "It just worked". 
|
|
|
|
|
Chris C-B wrote: Apparently, "It just worked".
Or they've finally started using it
|
|
|
|
|
Actually, that was the first thing I asked - "What? Have you just started using it then?".
Apparently, it was been in continued use throughout.
I should have charged them more. 
|
|
|
|
|
Chris C-B wrote: I should have charged them more.
You can, this time! 
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
|
|
|
|
|
Yup! Charge like a wounded rhino. 
|
|
|
|
|
Chris C-B wrote: Charge like a wounded rhino
I believe that wouldn't be fair, the prices should reflect the appropriate level twelve years ago.
Instead, just use the original price for starters and since the support continues from where you left off years ago, collect the 'late' annual fees from missing 12 yrs added only with nominal index raises for each year. Reasonable, don't you think?
|
|
|
|
|
Chris C-B wrote: This they declined
So they got eleven years of maintenance-free software.
ms can't manage eleven days -- but people with a history of working for them still get job offers.
Incomprehensible, that
I wanna be a eunuchs developer! Pass me a bread knife!
|
|
|
|
|
Wow! Kudos for an apparently very well designed and robust application! 
Now, figure out some way to assure some recurring revenue for your hard work! All of our stuff requires an annual fiscal year rollover process that we control...no support agreement, no rollover. It's worked well for us. 
"Go forth into the source" - Neal Morse
|
|
|
|
|
The trouble is, I work on both sides of the fence. Not only do I write LOB applications for some clients, for other clients I am an IT consultant. Those clients get really pissed when they have to fork out a large chunk of change for a year-end roll-over. I personally, believe that in most cases it could be automated. As a result, I always provide a process that will close the old year, and open the new year, usually with a wizard type approach for the client's accounting staff to follow.
Sill me, I guess. 
|
|
|
|
|
|
|
Definitely not a good idea. Firework safety is no joke. The video in the article doesn't start until after the main explosion already happened, but here's one that happened in China a few years back. I definitely wouldn't want to be anywhere nearby when something like that happens.
|
|
|
|
|
While I was in Italy, in the early eighties, at least one fireworks factory exploded each year.
Horrendous events.
I wanna be a eunuchs developer! Pass me a bread knife!
|
|
|
|
|
Workplace safety in Italy still sucks a lot.
DURA LEX, SED LEX
GCS d--- s-/++ a- C++++ U+++ P- L- E-- W++ N++ o+ K- w+++ O? M-- V? PS+ PE- Y+ PGP t++ 5? X R++ tv-- b+ DI+++ D++ G e++>+++ h--- ++>+++ y+++* Weapons extension: ma- k++ F+2 X
If you think 'goto' is evil, try writing an Assembly program without JMP. -- TNCaver
When I was six, there were no ones and zeroes - only zeroes. And not all of them worked. -- Ravi Bhavnani
|
|
|
|
|
Not only in Italy
M.D.V. 
If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about?
Help me to understand what I'm saying, and I'll explain it better to you
Rating helpful answers is nice, but saying thanks can be even nicer.
|
|
|
|
|
It just took me several minutes to remember that "fireworks" in Italian is "fuochi d'artificio"
Where's translate.google.com, when I need it?
Oh.
It's at translate.google.com
Always the last place you look
I wanna be a eunuchs developer! Pass me a bread knife!
|
|
|
|
|
Thank god you left then. Had you stayed there’d be no Italians left by now.
|
|
|
|
|
First day of the year is usually a war bulletin of the dead and injured from the fireworks, especially in Naples. And workplace security is never taken seriously, even after dramatic incidents.
DURA LEX, SED LEX
GCS d--- s-/++ a- C++++ U+++ P- L- E-- W++ N++ o+ K- w+++ O? M-- V? PS+ PE- Y+ PGP t++ 5? X R++ tv-- b+ DI+++ D++ G e++>+++ h--- ++>+++ y+++* Weapons extension: ma- k++ F+2 X
If you think 'goto' is evil, try writing an Assembly program without JMP. -- TNCaver
When I was six, there were no ones and zeroes - only zeroes. And not all of them worked. -- Ravi Bhavnani
|
|
|
|
|
This is like the 3rd or 4th time this has happened to the very same market. You'd think they would learn at least one lesson from the previous occurrences.
".45 ACP - because shooting twice is just silly" - JSOP, 2010
-
You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
-
When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013
|
|
|
|
|
It's human nature: people who want to make their share of the fireworks money will crowd in until there's no room to move -- if they don't, they miss out, and the other guys get a that much bigger share.
Changing that requires governmental interference.
I wanna be a eunuchs developer! Pass me a bread knife!
|
|
|
|
|
Those who needed to learn are no longer of this earth. They're replaced by others who should be learning but are incapable and demonstrate that they unable to learn. I think the ones who do learn, stop going there.
It was broke, so I fixed it.
|
|
|
|
|
One of the signs of "Independence of Texas" are fireworks stands each yearend strung all over. There are no zoning laws - hence these stands can be set anywhere "in the hood".
There are many PERMANENT buildings selling this stuff all year long.
In our neighborhood there are THREE of them - practically on corners of busy shopping areas.
I wonder if anybody was ever nominated for Darwin award while celebrating with fireworks.
Have a great "holy days" and stay safe .
Cheers
|
|
|
|
|
Got an e-Christmas card in my inbox. Here is the first line, exactly as it appeared (no editing or redactions):
On behalf of all of us here at the [agencyname], we wanted to take a moment to say "Thank You and Happy Holidays!"
At least, it made me laugh.
Brent
|
|
|
|
|
Well, I'm sure [agencyname] is a very reputable agency, they certainly have an eye for detail. 
It was broke, so I fixed it.
|
|
|
|
|
dbrenth wrote: Brent
Oi! How come I'm your signature? 
Ah, I see you have the machine that goes ping. This is my favorite. You see we lease it back from the company we sold it to and that way it comes under the monthly current budget and not the capital account.
modified 31-Aug-21 21:01pm.
|
|
|
|
General 
News 
Suggestion 
Question 
Bug 
Answer 
Joke 
Praise 
Rant 
Admin 
Submit an article or tip
![Rose | [Rose]](https://www.codeproject.com/script/Forums/Images/rose.gif)
