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Survey Results

How do you present error messages?   [Edit]

Survey period: 4 Sep 2006 to 10 Sep 2006

Do you baffle your users or show them your dirty laundry?

OptionVotes% 
Error messages are always generic ('an error occurred')565.57
Error messages only present error codes222.19
Error messages present a basic explanation52752.44
Error messages present detailed information19219.10
Error messages present detailed error information with details on how to report, prevent and/or further diagnose the problem15815.72
I let the OS or runtime handle error messages504.98



 
GeneralCustomizable Error Message Pin
Madhu Kampurath7-Sep-06 22:43
Madhu Kampurath7-Sep-06 22:43 
GeneralBasic Error Message Pin
Corporal Agarn7-Sep-06 1:57
professionalCorporal Agarn7-Sep-06 1:57 
GeneralBack In The Day... Pin
#realJSOP6-Sep-06 10:29
professional#realJSOP6-Sep-06 10:29 
GeneralRe: Back In The Day... Pin
bob169729-Sep-06 9:26
bob169729-Sep-06 9:26 
GeneralAbout face Pin
NormDroid6-Sep-06 1:03
professionalNormDroid6-Sep-06 1:03 
GeneralMy code is perfect Pin
Matt Newman5-Sep-06 10:39
Matt Newman5-Sep-06 10:39 
GeneralRe: My code is perfect Pin
Johan.5-Sep-06 21:41
Johan.5-Sep-06 21:41 
GeneralRe: My code is perfect Pin
evildictaitor7-Sep-06 16:08
evildictaitor7-Sep-06 16:08 
GeneralRe: My code is perfect Pin
Polymorpher7-Sep-06 22:31
Polymorpher7-Sep-06 22:31 
GeneralSometimes I'm just lazy Pin
User 66585-Sep-06 8:51
User 66585-Sep-06 8:51 
GeneralThis one's handy Pin
Nish Nishant5-Sep-06 4:51
sitebuilderNish Nishant5-Sep-06 4:51 
GeneralRe: This one's handy Pin
Gary Wheeler5-Sep-06 5:07
Gary Wheeler5-Sep-06 5:07 
GeneralRe: This one's handy Pin
Almighty Bob6-Sep-06 10:08
Almighty Bob6-Sep-06 10:08 
GeneralRe: This one's handy Pin
codehacker389-Sep-06 2:29
codehacker389-Sep-06 2:29 
GeneralRe: This one's handy Pin
Nish Nishant9-Sep-06 2:41
sitebuilderNish Nishant9-Sep-06 2:41 
GeneralThat depends upon the error Pin
Gary Wheeler5-Sep-06 1:45
Gary Wheeler5-Sep-06 1:45 
GeneralI log them Pin
John M. Drescher4-Sep-06 16:30
John M. Drescher4-Sep-06 16:30 
GeneralRe: I log them Pin
Michael Dunn4-Sep-06 20:37
sitebuilderMichael Dunn4-Sep-06 20:37 
Simple explanations for error messages. The user probably won't read the message anyway, so providing lots of detail won't really help much.
Logging is the way to go for capturing all the details about errors. I have a page in the options called "Troubleshooting" that zips up the log file so the user can email it to us with a support request.


--Mike--
Visual C++ MVP Cool | :cool:
LINKS~! Ericahist | PimpFish | CP SearchBar v3.0 | C++ Forum FAQ

GeneralRe: I log them Pin
A55imilate8-Sep-06 3:25
A55imilate8-Sep-06 3:25 
GeneralGuid.NewGuid Pin
devvvy4-Sep-06 14:25
devvvy4-Sep-06 14:25 
JokeI don't have error messages Pin
Marc Clifton4-Sep-06 6:43
mvaMarc Clifton4-Sep-06 6:43 
GeneralRe: I don't have error messages Pin
Zoltan Balazs4-Sep-06 7:43
Zoltan Balazs4-Sep-06 7:43 
GeneralRe: I don't have error messages Pin
Xiangyang Liu 刘向阳5-Sep-06 8:27
Xiangyang Liu 刘向阳5-Sep-06 8:27 
JokeRe: I don't have error messages Pin
Jun Du7-Sep-06 15:09
Jun Du7-Sep-06 15:09 
GeneralRe: I don't have error messages Pin
frickinnuts8-Sep-06 10:50
frickinnuts8-Sep-06 10:50 

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