Help with script improvement

Question

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I need the script to get the computer name automatically for the user, and also incorporate the following lines formatted in the body of the message:

CSS

PROBLEM
========
User stated problem with computer or issue

REQUIRED INFORMATION
======================
Computer Name: Pre fill from script actions
IP Address: Pre fill from script actions
Mac Address: Pre fill from script actions
Computer Domain: Pre fill from script actions

This way once the user executes the script it will develop an email ticket with useful information to send to the Helpdesk organizational box.

PowerShell

PHP

[CmdletBinding()]
param ($computername = (Read-Host "Enter Computer Name"),


    $subject = '### Inbound Ticket ###',

    $to = 'Help@us.com',

    $bcc = '',

    $body = $Collection,

    #$body = (Get-Content -path "c:\powershell\serialnumber\SerialNumber.csv"),

    #$mail = "mailto:$to&subject=$subject&body=$body",

    [string]$ErrorLog = 'c:\powershell\useful\errorlog\retry.txt',

    [switch]$LogErrors
    )

 [Array]$Collection = foreach($computer in $computername)

 {

 $os = Get-WmiObject `
        Win32_OperatingSystem -computer $computer

 $model = Get-WmiObject `
        Win32_ComputerSystem -computer $computer


   $body = New-Object -TypeName PSObject -Property @{
   Computername = $computer;
   LoggedIn = $Model.username;
   OSVersion = $os.Caption;
    Model = $Model.Model;

   } | format-list | Out-String


 #$obj | convertTo-csv | out-string

 #$obj = $body
 #$Collection = [string]$body


 #[String]$Collection

 [string]$body

 Start-Process -FilePath "mailto:$to&bcc=$bcc&subject=$subject&body=$body"
}

$Collection

Posted 15-Aug-14 4:33am

User 9727524

Updated 15-Aug-14 5:03am

v2

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Comments

[no name] 15-Aug-14 11:03am

And do you have some sort of a question you wanted to ask?

[no name] 15-Aug-14 11:08am

Yes, I want to eliminate the first parm line to instead of asking the end users for their computer name to just go an retrieve it itself then complete the action. This way the end users do not have to try an figure out how to retrieve the name.

2 solutions

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Richard MacCutchan · Answer 1 · 2014-08-15T05:44:00

Solution 1

See http://sweeneyops.wordpress.com/2011/10/31/use-powershell-to-get-the-local-computer-name/[^].

Posted 15-Aug-14 5:44am

Richard MacCutchan

Comments

[no name] 15-Aug-14 12:13pm

I am using this line for the subject of the email
$subject = "### Incoming Ticket From $env:USERNAME , $env:COMPUTERNAME ###", <----the input

Now it produces this in my subject line, do you know how to fix it to only show the Quoted?
52MHMVW3-NC0ZBN, 1289523444E : ### Incoming Ticket### <--- the output in outlook.

[no name] 15-Aug-14 12:15pm

Nevermind it was the start-process line that was throwing that issue.

User 9727524 · Answer 2 · 2014-08-15T06:26:00

PHP

[CmdletBinding()]
param ($computername = (Read-Host "Please state the problem you are having"),


   $subject = "### Incoming Ticket From User: $env:USERNAME Computer: $env:COMPUTERNAME ###",

   $to = "NCIT.Help@us.af.mil",

   $bcc = '',

   $body = $Collection,

  [string]$ErrorLog = 'c:\powershell\useful\errorlog\retry.txt',

   [switch]$LogErrors
    )

 [Array]$Collection = foreach($computer in $computername)

 {


$body = New-Object -TypeName PSObject -Property @{
   Problem = $computer;

   } | format-list | out-string






 #$obj | convertTo-csv | out-string

 #$obj = $body
 #$Collection = [string]$body


 #[String]$Collection

 [string]$body





 Start-Process -FilePath "mailto:$to&subject=$subject&body=$body"
}


$Collection