problem with an Acer laptop, on booting, window of "acer erecovery management"

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hello everyone

I recently formatted my Acer laptop and installed win 7

when I try to boot the laptop I get a window of "Acer eRecovery Management" and I can't get to the win 7 system

I tried to change the settings in the bios, boot setting, but it doesn't work

what should I do

thanks for all

Posted 9-Mar-14 3:03am

Khaldoon Al-Talib

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Kornfeld Eliyahu Peter 9-Mar-14 9:05am

Did you tried F8 and safe-mode boot?

Sergey Alexandrovich Kryukov 10-Mar-14 20:44pm

I answered this question; and OP managed to make the system working, please see.
—SA

Khaldoon Al-Talib 9-Mar-14 9:09am

thank you for the reply:
yes I tried f8 to get to the safe mode bit it doesn't work
I get the same window of erecovery

2 solutions

Solution 1

Talk to Acer technical support - they will have a much, much better idea than we will.

Posted 9-Mar-14 3:26am

OriginalGriff

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Khaldoon Al-Talib 9-Mar-14 9:32am

thank you for the reply
I am trying to get a faster solution cuz I need my laptop
I can't find anything on the internet, looks like it's an uncommon problem

OriginalGriff 9-Mar-14 9:43am

All the more reason to go to the manufacturers! :)

Khaldoon Al-Talib 9-Mar-14 10:40am

oh :)
you're right
thank you

OriginalGriff 9-Mar-14 10:57am

You're welcome!

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Sergey Alexandrovich Kryukov · Accepted Answer · 2014-03-09T07:06:00

I am not sure, but it looks like you did only formatted one of the disk partitions. That might be not enough. These days, computers often come with a special recovery partition with OS installation and recovery facilities. This partition is used by pressing a special key on a laptop. If this is the case, the simplest solution would be redoing the disk from scratch. You could remove all partitions and create one or more from scratch. In particular, you could attach your disk to some working Windows system and use "diskpart.exe". There are many other partitioning utilities, as well as other disk utilities, which can be started from an optical disk or some removable (flash) drive.

If you want, you can create a new recovery partition by yourself.
Please see, for example: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/how-to-create-a-recovery-partition-with-image-of/b3ac0f64-079a-4c89-9b16-a74b20e89419[^],
http://www.sevenforums.com/tutorials/58455-recovery-partition-create.html[^],
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/how-to-create-a-recovery-partition-with-image-of/b3ac0f64-079a-4c89-9b16-a74b20e89419[^].

Try to find more information: http://bit.ly/1iqjh9H[^].

From your information, I cannot be 100% sure that what I describe is what really happens, but it looks like that. Anyway, look at the partitioning of your disk as it is now and ask further questions if you have some concerns.

—SA