Application has stopped responding error in Windows 7

Question

4.00/5 (1 vote)

See more:

I have one client for whom my app does not work most of the time. The application loads video thumbnails, and gives an application has stopped responding' error and the app closes. I believe the issue to be that their virus scanner is scanning my video files and takes too long to do it. If I drop the number of videos from 19 to 6, it works fine every time. Every other Weven machine I've tested never has an issue. My question is, is there something I can put in the manifest, for example, to cause Windows to give my program more time to respond ?

John - that is an excellent suggestion with only one drawback. My code just loads the list of files from the file system. It loads in no time. The slow bit, the bit which seems to invoke the virus scanner, is when my UI binds a WPF ListBox to the list of video names. As such, it's not my code that loads the videos, and I'm not sure that it's possible to do it in another thread.

Posted 8-Feb-10 11:43am

Christian Graus

Updated 8-Feb-10 12:48pm

v2

Add a Solution

2 solutions

Solution 2

Oh, then WPF is your problem. :)

If the list is only read in one time, I'd try not using databinding at all, and simply do

listbox.Items.AddRange(myList.ToArray());

Of course, I'm not familiar with your code, but it might be worth a try.

Posted 8-Feb-10 15:37pm

#realJSOP

Add a Solution

Add your solution here

Treat my content as plain text, not as HTML

Preview 0

…

Existing Members

Sign in to your account

...or Join us

Download, Vote, Comment, Publish.

Your Email
Password
Forgot your password?

Your Email
This email is in use. Do you need your password?
Optional Password

I have read and agree to the Terms of Service and Privacy Policy
Please subscribe me to the CodeProject newsletters

When answering a question please:

Read the question carefully.
Understand that English isn't everyone's first language so be lenient of bad spelling and grammar.
If a question is poorly phrased then either ask for clarification, ignore it, or edit the question and fix the problem. Insults are not welcome.
Don't tell someone to read the manual. Chances are they have and don't get it. Provide an answer or move on to the next question.

Let's work to help developers, not make them feel stupid.

This content, along with any associated source code and files, is licensed under The Code Project Open License (CPOL)

#realJSOP · Accepted Answer · 2010-02-08T12:37:00

The message you're seeing is being generated by the Task Manager. It periodically polls every running application with a system message. If the application doesn't respond to the message within 5 seconds, Task Manager thinks it's froze up, and generates that message. If you haven't already, I would put the thumbnail loading code into a background thread so that the UI can respond to the system message.

The root of the problem is that the code you use to load the thumbnail is not asynchronous, and therefore doesn't allow the application to respond to other messages.