In the ecommerce site in shopping cart we face the add to cart item after I get the below error coming

Question

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[DataConnection.HandleError]: 

Query: 
INSERT INTO COM_ShoppingCart ([ShoppingCartGUID], [ShoppingCartUserID], [ShoppingCartSiteID], [ShoppingCartLastUpdate], [ShoppingCartCurrencyID], [ShoppingCartPaymentOptionID], [ShoppingCartShippingOptionID], [ShoppingCartBillingAddressID], [ShoppingCartShippingAddressID], [ShoppingCartCustomerID], [ShoppingCartNote], [ShoppingCartCompanyAddressID], [ShoppingCartCustomData], [ShoppingCartContactID], [ShoppingCartCampaignID], [ShoppingCartProgramID], [ShoppingCartDistributorID], [ShoppingCartInventoryType], [BusinessUnitIDForDistributor], [ShoppingCartRequestedDeliveryDate], [ShoppingCartCarrierAccountNumber], [ShoppingCartFranchiseNumber], [ShoppingCartStoreID]) 
VALUES (@ShoppingCartGUID, @ShoppingCartUserID, @ShoppingCartSiteID, @ShoppingCartLastUpdate, @ShoppingCartCurrencyID, @ShoppingCartPaymentOptionID, @ShoppingCartShippingOptionID, @ShoppingCartBillingAddressID, @ShoppingCartShippingAddressID, @ShoppingCartCustomerID, @ShoppingCartNote, @ShoppingCartCompanyAddressID, @ShoppingCartCustomData, @ShoppingCartContactID, @ShoppingCartCampaignID, @ShoppingCartProgramID, @ShoppingCartDistributorID, @ShoppingCartInventoryType, @BusinessUnitIDForDistributor, @ShoppingCartRequestedDeliveryDate, @ShoppingCartCarrierAccountNumber, @ShoppingCartFranchiseNumber, @ShoppingCartStoreID);

SELECT SCOPE_IDENTITY() AS [ID]

Caused exception: 
The INSERT statement conflicted with the FOREIGN KEY constraint "FK_COM_ShoppingCart_ShoppingCartCustomerID_COM_Customer". The conflict occurred in database "K11_KDA_QA", table "dbo.COM_Customer", column 'CustomerID'.
The statement has been terminated.

What I have tried:

[DataConnection.HandleError]: 

Query: 
INSERT INTO COM_ShoppingCart ([ShoppingCartGUID], [ShoppingCartUserID], [ShoppingCartSiteID], [ShoppingCartLastUpdate], [ShoppingCartCurrencyID], [ShoppingCartPaymentOptionID], [ShoppingCartShippingOptionID], [ShoppingCartBillingAddressID], [ShoppingCartShippingAddressID], [ShoppingCartCustomerID], [ShoppingCartNote], [ShoppingCartCompanyAddressID], [ShoppingCartCustomData], [ShoppingCartContactID], [ShoppingCartCampaignID], [ShoppingCartProgramID], [ShoppingCartDistributorID], [ShoppingCartInventoryType], [BusinessUnitIDForDistributor], [ShoppingCartRequestedDeliveryDate], [ShoppingCartCarrierAccountNumber], [ShoppingCartFranchiseNumber], [ShoppingCartStoreID]) 
VALUES (@ShoppingCartGUID, @ShoppingCartUserID, @ShoppingCartSiteID, @ShoppingCartLastUpdate, @ShoppingCartCurrencyID, @ShoppingCartPaymentOptionID, @ShoppingCartShippingOptionID, @ShoppingCartBillingAddressID, @ShoppingCartShippingAddressID, @ShoppingCartCustomerID, @ShoppingCartNote, @ShoppingCartCompanyAddressID, @ShoppingCartCustomData, @ShoppingCartContactID, @ShoppingCartCampaignID, @ShoppingCartProgramID, @ShoppingCartDistributorID, @ShoppingCartInventoryType, @BusinessUnitIDForDistributor, @ShoppingCartRequestedDeliveryDate, @ShoppingCartCarrierAccountNumber, @ShoppingCartFranchiseNumber, @ShoppingCartStoreID);

SELECT SCOPE_IDENTITY() AS [ID]

Caused exception: 
The INSERT statement conflicted with the FOREIGN KEY constraint "FK_COM_ShoppingCart_ShoppingCartCustomerID_COM_Customer". The conflict occurred in database "K11_KDA_QA", table "dbo.COM_Customer", column 'CustomerID'.
The statement has been terminated.

Posted 4-Dec-19 4:07am

Member 14557688

Updated 4-Dec-19 4:16am

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Richard Deeming · Accepted Answer · 2019-12-04T04:16:00

Solution 1

You are trying to insert a cart for a customer which doesn't exist in your COM_Customer table.

Posted 4-Dec-19 4:16am

Richard Deeming