How do I solve HTTP 500 (the request timed out) error on a hosted web app.

Question

1.00/5 (1 vote)

See more:

Hi,I have a web app that i have deployed on azure and after a short while I get HTTP 500 (The request timed out). sometimes the homepage comes up sometimes it doesn't,Is there anything I can do to fix this? when its running locally it has no problem.

What I have tried:

re-deploying the app with different publish settings, checking the server settings.

Posted 20-Sep-18 11:22am

Lindokuhle Ndaba

Updated 20-Sep-18 12:40pm

Add a Solution

Comments

Dave Kreskowiak 20-Sep-18 18:46pm

HTTP 500 errors means you're server-side code either crashed or didn't respond at all. Wihtout further information, it's impossible for anyone to tell you what's wrong.

1 solution

Add a Solution

Add your solution here

Treat my content as plain text, not as HTML

Preview 0

…

Existing Members

Sign in to your account

...or Join us

Download, Vote, Comment, Publish.

Your Email
Password
Forgot your password?

Your Email
This email is in use. Do you need your password?
Optional Password

I have read and agree to the Terms of Service and Privacy Policy
Please subscribe me to the CodeProject newsletters

When answering a question please:

Read the question carefully.
Understand that English isn't everyone's first language so be lenient of bad spelling and grammar.
If a question is poorly phrased then either ask for clarification, ignore it, or edit the question and fix the problem. Insults are not welcome.
Don't tell someone to read the manual. Chances are they have and don't get it. Provide an answer or move on to the next question.

Let's work to help developers, not make them feel stupid.

This content, along with any associated source code and files, is licensed under The Code Project Open License (CPOL)

Member 8659708 · Answer 1 · 2018-09-20T12:41:00

500 is a very general error. Do you get a detailed error message, and if so, please post it.

Some questions:

Where does your app get data from - is it on Azure as well?

How long is "a short while"? Azure has a 230 second timeout. How long is it taking before you see this message?

How long does it take on your development platform to return the page/results? What I'm getting at is whether this particular application is doing something particularly processing intensive that may be causing a long delay, versus an application permissions/configuration issue that might be present only in the Azure environment.