How do I create a web dialer in .NET that communicates with landline phones and mobiles?

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I am trying to create a .Net MVC Web application where one of the main features is to allow registered users to call landline phones and/or mobiles, with the ability to record said conversations. More or less what you would expect from a dialer used by a call center.

However, googling didn't help much since the information found is either outdated or no longer supported (from what i can tell).

Is there some sort of library in .Net Framework which caters for such requirements? Or perhaps even a service available from 3rd party companies?

P.S. I am assuming that any solution would require some sort of additional fees and costs that come with the internet-to-phone communications (I believe it's referred to as a softphone service).

Thanks.

What I have tried:

Have tried searching on google for general solutions, which led me to the the dialer which used to come with old version of windows (which I don't need), or Skype API which I believe is no longer being supported.

Posted 27-Jun-18 0:12am

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David_Wimbley 27-Jun-18 12:12pm

Assuming you aren't creating a robo dialer, I'll just direct you to Twilio. They have great developer documentation and you should be able to do just about anything you could imagine with their API in regards to SMS/Voice/dialing out. I've created an IVR line using their APIs and was pretty easy to get up and running.

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