Emails sent in rotation for a website

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I have a client who wants contact inquiries made in their website to be sent to 12 different emails in rotation. For example, person 1 fills out contact form - this email goes to Email 1 in the database, then when person 2 fills out contact form, the email sends out to the Email 2 in the database. They want this so the work can be divide equally among their staff. This is a wordpress website.

I just want to know if this is even possible? Is there a plug-in or would this have to be done through code?

Anything will help right now!
Thanks.

What I have tried:

Nothing, I'm not even sure if this is possible.

Posted 3-Feb-17 6:16am

Member 12981605

Updated 3-Feb-17 6:24am

OriginalGriff

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OriginalGriff · Accepted Answer · 2017-02-03T06:24:00

Yes, it's possible - but you'd have to do it in code.
The contact form that the email links to contains a "tracer" id which tells your system which email it is a response to. If the contact form is on a web site, then just add it as a query string:

www.MyDomain.com/contactForm.aspx?tid=c7e00cfd-1a3d-41ac-83d4-8066f4622a01

This may helpPassing Query String Parameters in WordPress URL - Razorlight Media[^]
Your code looks up the tracerID in your DB, and sends an email with a new ID value.
I'd suggest using GUID's for this as it's trivial to generate them and they shouldn't repeat.