Why I am unable to run service on a production server?

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I have developed a windows service to Archive data. The service installation is fine and running successfully on the test servers. But in production server there is an issue coming
"Service could not respond in a timely fashion". The build is the same as that worked.

What I have tried:

Installed windows service for Data Archival and ran in test server. But in production Server Issue persists.

Posted 22-Jul-16 2:29am

Ema112

Updated 22-Jul-16 3:03am

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OriginalGriff 22-Jul-16 8:34am

Without some idea of what the code is doing?Not a whole lot we can do to help from just that, I'm afraid...
Use the "Improve question" widget to edit your question and provide better information.

F-ES Sitecore 22-Jul-16 8:35am

It means the code on your onstart event is taking too long or is not responding properly or maybe it crashed. Obviously it's impossible for us to tell why that might be, you'll just need to look at what it's doing and ensure it has the resources etc it needs. Maybe add some logging to the start-up procedure to give you a better idea what is going on.

ZurdoDev 22-Jul-16 8:48am

How can we possibly know why your service is not working? If I told you my car worked yesterday but won't work today would you be able to help?

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Garth J Lancaster · Answer 1 · 2016-07-22T03:03:00

well, you havnt shown us any code, but I'd suggest your service startup OnStart() code is 'heavy' .. you can request 'more time' from the service manager by either threading it/arranging your program so OnStart() finishes 'quickly'(*1)

this may also help :-

C#

ServiceBase.RequestAdditionalTime(4000);  // 4 seconds

(*1) 'quickly' is a relative term - I cant remember what the default is :-(