Why i can not unistall hcmon.sys?

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hi,i uninstalled wmware workstation older version,
when i want ti install new version vmware ,in installing after some time:
it returns this error:

fails with the error: Failed to install hcmon

after searching i concluded that i should delete hcmon.sys
i run cmd as Administrator :
del hcom.sys
it is return :

Accessed denied.

how can i solve my problem?
in advance thanks for reply

What I have tried:

i tested this solution too:
To resolve this issue, manually remove the hcmon.sys driver from your server.

To manually remove the hcmon.sys driver from the server:

Right-click My Computer and click Manage.
Click Device Manager.
Click View > Show hidden devices.
Double-click Non-Plug and Play Drivers.
Right-click VMware hcmon and click Uninstall.
Rename the C:\windows\system32\drivers\hcmon.sys file to hcmon.sys.old.

but i can not find hcmon.sys in device manager!!

Posted 9-Mar-16 5:40am

stackprogramer

Updated 9-Mar-16 8:55am

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Comments

Richard Deeming 9-Mar-16 12:35pm

Did you restart your computer after uninstalling the old version?

stackprogramer 9-Mar-16 12:57pm

thanks,yes,three times

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Maciej Los · Accepted Answer · 2016-03-09T08:55:00

Check this: Cleaning up after an incomplete uninstallation on a Windows host (1308)[^] - section: Manually cleaning a Windows system

Quick instruction:

Quote:
Manually cleaning a Windows system

To manually remove the product from the Windows machine:

Log in to the Windows host operating system as the Local Administrator or a member of the Local Administrators group

Stop the VMware Services on the Windows host operating system

Uninstall the VMware network bridge adapter

Uninstall all VMware devices

Delete folders on the Windows host containing files for the VMware product.

Delete the VMware shortcut icons from the desktop.

Delete these files: ...

Delete the __vmware_user__ local user and the __vmware__ local group from the Windows system, if they exist.

Remove the registry keys

Reboot the Windows host system.