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GeneralRe: UK Post Office & Fujitsu Pin
Phil J Pearson13-Jan-24 0:49
Phil J Pearson13-Jan-24 0:49 
GeneralRe: UK Post Office & Fujitsu Pin
Nelek13-Jan-24 0:57
protectorNelek13-Jan-24 0:57 
GeneralRe: UK Post Office & Fujitsu Pin
Alister Morton14-Jan-24 21:40
Alister Morton14-Jan-24 21:40 
GeneralRe: UK Post Office & Fujitsu Pin
Greg Russell15-Jan-24 23:37
professionalGreg Russell15-Jan-24 23:37 
GeneralRe: UK Post Office & Fujitsu Pin
dandy7212-Jan-24 3:34
dandy7212-Jan-24 3:34 
GeneralRe: UK Post Office & Fujitsu Pin
glennPattonWork312-Jan-24 4:07
professionalglennPattonWork312-Jan-24 4:07 
GeneralRe: UK Post Office & Fujitsu Pin
Paul612412-Jan-24 3:39
Paul612412-Jan-24 3:39 
GeneralRe: UK Post Office & Fujitsu PinPopular
StarNamer@work13-Jan-24 13:03
professionalStarNamer@work13-Jan-24 13:03 
The fact that's always amazed me is that the Post Office management worked on the assumption that the computer system (Horizon) was always correct.

I've worked in IT for about 40 years and currently support a legacy system which is slowly being replaced (and which I've written large parts of in the past). At the last estimate, it has a few million lines of code (C#, SQL, Javascript, etc), which some may not consider that large, but is large enough that few people could understand everything it does. It handles several tens of thousands of stock movements and financial transactions every day with the value running into billions annually; there are quite a few single transactions which are worth hundreds of thousands of pounds.

If I get a report that there's an imbalance, my first thought is to check the transaction logs, code etc, and try to determine if there's a bug or a data error which might cause the issue. I do NOT assume the user is at fault except as a last resort.

I find it hard to believe that the Horizon system was taken to be infallible and that people were convicted almost entirely on the basis that it had to be correct, while there was apparently little or no attempt to trace the 'supposed' stolen funds. If they'd taken the money, surely there'd be evidence of where it had gone?

And the fact there there were hundreds of such cases, but no-one thought it odd that so many people who'd been loyal postmasters for decades suddenly had imbalances in their accounts after a new computer system was introduced, and no-one publicly considered that the system might be wrong beggars belief!

Perhaps it's because I have worked in IT so long that I am always suspicious of the computer system first and the user second. Maybe the common man (or senior post office manager?) thinks "it's a machine exactly following its instructions so it must be right" while, as an IT person, I think "what instruction has someone given the machine now which makes it report the wrong information?".
GeneralRe: UK Post Office & Fujitsu Pin
glennPattonWork313-Jan-24 14:24
professionalglennPattonWork313-Jan-24 14:24 
GeneralRe: UK Post Office & Fujitsu Pin
DerekT-P14-Jan-24 7:27
professionalDerekT-P14-Jan-24 7:27 
GeneralRe: UK Post Office & Fujitsu Pin
jschell15-Jan-24 5:47
jschell15-Jan-24 5:47 
GeneralRe: UK Post Office & Fujitsu Pin
DerekT-P15-Jan-24 7:25
professionalDerekT-P15-Jan-24 7:25 
GeneralRe: UK Post Office & Fujitsu Pin
jschell16-Jan-24 3:59
jschell16-Jan-24 3:59 
GeneralRe: UK Post Office & Fujitsu Pin
DerekT-P16-Jan-24 5:45
professionalDerekT-P16-Jan-24 5:45 
GeneralRe: UK Post Office & Fujitsu Pin
Greg Russell15-Jan-24 23:23
professionalGreg Russell15-Jan-24 23:23 
GeneralRe: UK Post Office & Fujitsu Pin
BernardIE531713-Jan-24 16:01
BernardIE531713-Jan-24 16:01 
GeneralRe: UK Post Office & Fujitsu Pin
Daniel Pfeffer13-Jan-24 21:26
professionalDaniel Pfeffer13-Jan-24 21:26 
GeneralRe: UK Post Office & Fujitsu Pin
BernardIE531713-Jan-24 23:27
BernardIE531713-Jan-24 23:27 
GeneralRe: UK Post Office & Fujitsu Pin
Greg Russell15-Jan-24 6:44
professionalGreg Russell15-Jan-24 6:44 
GeneralRe: UK Post Office & Fujitsu (ICL) Pin
ChortleMortal15-Jan-24 10:55
ChortleMortal15-Jan-24 10:55 
GeneralA (great?) use of AI Pin
David O'Neil11-Jan-24 19:03
professionalDavid O'Neil11-Jan-24 19:03 
GeneralRe: A (great?) use of AI Pin
Richard Deeming11-Jan-24 22:04
mveRichard Deeming11-Jan-24 22:04 
GeneralRe: A (great?) use of AI Pin
Amarnath S11-Jan-24 23:38
professionalAmarnath S11-Jan-24 23:38 
GeneralRe: A (great?) use of AI Pin
Richard MacCutchan12-Jan-24 1:15
mveRichard MacCutchan12-Jan-24 1:15 
GeneralRe: A (great?) use of AI Pin
Nelek12-Jan-24 2:35
protectorNelek12-Jan-24 2:35 

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