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It's customer A's fault - they should have told you not to discuss anything with customer B. Since they didn't and you're not telepathic...
It's not your responsibility to manage the relationship between the two customers.
Keep your friends close. Keep Kill your enemies closer.
The End
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R. Giskard Reventlov wrote: It's customer A's fault
Incorrect, if it is not his job (sales) then he should never discuss price. It is a lesson every tech sales support person learns. Being in a small startup there is probably not a delineation of roles  .
Never underestimate the power of human stupidity
RAH
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I would disagree with you - without the experience or instructions, how would he know what to discuss or not? And I still feel that Customer A needs to make clear up front what they can and can't talk about to Customer B, especially when the chap in the middle is told it's a joint venture. It's not his responsibility to figure all that out.
Having said that, you're right that he should not discuss price - always send that discussion up the line.
Keep your friends close. Keep Kill your enemies closer.
The End
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R. Giskard Reventlov wrote: without the experience or instructions
And there is the problem! The guy is in a sh*tty situation it is not a wonder there was a mistake made. We all make them even at the latter stages of our careers (guilty).
Never underestimate the power of human stupidity
RAH
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Mycroft Holmes wrote: We all make them
Yup, and I make some doozies (according to my wife  )
Keep your friends close. Keep Kill your enemies closer.
The End
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I guess it's B's mistake to have unprofessionally asked about the details.
Full Reset
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Tell A the real price is $200, but they were told it was $1000 and given the "80% discount" to make them feel better.
cat's already among the pigeons, time for a feast.
Message Signature
(Click to edit ->)
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R1911 wrote: Just after a day, Customer-A dials and warns me not to disclose the discount details.
He says it's a disgrace for their brand to pay such a low amount for the product/service,
Really? Unless he's reselling it to B in some manner, for more than he's paying, he's childishly immature. If this is local to you, maybe it's a cultural thing.
I mean really, if B was interested in your product because he likes what A has gotten from you, your problem is with A being an asswipe.*
* increase the price he is paying so he can brag about it to his business associates!
| Ravings en masse^ |
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| "The difference between genius and stupidity is that genius has its limits." - Albert Einstein | | "If you are searching for perfection in others, then you seek disappointment. If you are seek perfection in yourself, then you will find failure." - Balboos HaGadol Mar 2010 |
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Hi All,
<<rant mode="">> Time sheets, when I started we had one. On one project I had to fill in and different one, now as we are chaining over to a different system I have to fill in a third and possible a forth one... I did ask is there a time code for filling these things in.<> 
Why change a system that worked for one that might after a few tweaks...
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Yes in our company are the same genious ppl at work...
4 sheets here.
welcome to the club
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But, I'm guessing you have the same thing of doing the work or the time sheet. My attitude is do the job then fill in the time sheet, stuff gets done. If I go for the time sheet first it takes me an age to get the Project Mangler to authorise me... 
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9:00 - 10:00 Tried to make sense from time-sheet
10:00 - 11:00 Discussed flawed time-sheet with manager
11:00 - 12:30 Presented decent, workable alternatives
13:00 - 14:00 Started work on time-sheet 2.
Bastard Programmer from Hell 
If you can't read my code, try converting it here[^]
"If you just follow the bacon Eddy, wherever it leads you, then you won't have to think about politics." -- Some Bell.
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Ooh if only it were that easy...
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glennPattonWork wrote: Time sheets
This is the only thing I'm happy about bringing this magical "Agile" process at work.
Now we got rid of this time-sheet thing. But fake-agile process sucks, equally. You just need to do the right thing that fits in your teams dynamics.
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it's very agile where I work, but we still have to fill out a time sheet so the bean counters know how much to bill our various customers. (And for T&M contracts they want a daily 'what did you do?' sentence so that if asked we don't have to try and reconstruct what we did a month ago from git logs, etc.)
Did you ever see history portrayed as an old man with a wise brow and pulseless heart, weighing all things in the balance of reason?
Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful?
--Zachris Topelius
Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies.
-- Sarah Hoyt
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The War on Drugs - Under The Pressure[^]
So I was watching the new season of Bojack Horseman last week, awesome show, and then this track came on (last episode, last minute or so).
It sounded good right away, so I pulled out my Shazam and it revealed its secrets.
I never heard of the band and I don't really like their other songs, but this one is just great.
It reminds me of... I don't know, 80's or 90's rock songs?
For some reason I just HAD to listen to The Cult after listening to this one.
Anyway, it's been pretty much on repeat this week, so it's the well deserved SOTW 
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Sitalkes wrote: Brothers Osborne - It Ain't My Fault (Official Music Video) - YouTube
That was surprisingly heavy and catchy.
Sitalkes wrote: Kacey Musgraves - High Horse (Official Music Video) - YouTube
That was surprisingly poppy and catchy.
Sitalkes wrote: TITA - ANTILOPA [Official 4K Video] - YouTube
Dance beats, catchy refrain, scantily clad women, an accent... Yep, it's from Eastern Europe 
You seem to like catchy music 
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I'm actually not into that new wave 80's sound 
I never really liked The Cult either (although they're not bad either), except for She Sells Sanctuary[^], which I consider one of the best songs ever
And punk is probably my least favorite music genre.
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So Queensryche's Silent Lucidity[^] is not on your lists?
For the most part, I agree with your assessment of punk. That album is not punk, though. I tried listening to other Damned music, and couldn't stand it.
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David O'Neil wrote: So Queensryche's Silent Lucidity[^] is not on your lists?
Oh yes Queensrÿche is on my lists, my blacklist that is.
I guess my second least favorite genre is rock ballads followed by hard rock (which, surprisingly, is never really hard).
Maybe it's a tie with punk.
Maybe I even like punk more...
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So sad for you! You will miss the greatness of songs like Iron Maiden's Can I Play With Madness, and others of that nature!
I agree with a portion of your statement, though, because most other Queensryche songs don't do anything for me. But some punk songs, that are done in fun, like "Pablo Picasso", from the Repo Man soundtrack, are great in their own way! (And some Iggy Pop songs are catchy.)
But you are wrong on one count: Gangster rap is far worse than punk!  It isn't even music.
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