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GeneralRe: Stupid Capita Vetting... Pin
Foothill21-Jul-17 3:36
professionalFoothill21-Jul-17 3:36 
GeneralRe: Stupid Capita Vetting... Pin
Marc Clifton21-Jul-17 2:17
mvaMarc Clifton21-Jul-17 2:17 
GeneralRe: Stupid Capita Vetting... Pin
glennPattonWork321-Jul-17 2:38
professionalglennPattonWork321-Jul-17 2:38 
GeneralJust loving the Live-Chat feature Pin
Eytukan20-Jul-17 22:01
Eytukan20-Jul-17 22:01 
GeneralRe: Just loving the Live-Chat feature Pin
Marc Clifton21-Jul-17 2:21
mvaMarc Clifton21-Jul-17 2:21 
GeneralRe: Just loving the Live-Chat feature Pin
Eytukan23-Jul-17 22:43
Eytukan23-Jul-17 22:43 
GeneralRe: Just loving the Live-Chat feature Pin
Chris Maunder31-Jul-17 3:46
cofounderChris Maunder31-Jul-17 3:46 
GeneralRe: Just loving the Live-Chat feature Pin
Eytukan31-Jul-17 4:54
Eytukan31-Jul-17 4:54 
Big Grin | :-D

I had this experience with few sites, particularly the ones that are evidently a genuine start-up. In most cases its a single person company where the chat connects directly to the "CEO" Smile | :)

I get their replies only when he/she gets a chance to look at their phone. Probably these chat pluggins are connected to an app platform where they might get the notifications.

But in professional cases, i.e the one I see in CitiBank chat, it's fairly quick. It so quick and precise that I do care to answer their feedback form every time. Smile | :) It has at least 5 questions on that form. I do care to fill them all every time. And when you login, at times the support team could be busy with more clients, I end up seeing the customer support Queue wait timer.

"You are in 3rd in the Queue.., 2nd .. 1st , & then "Hello there! How may I help you!.

These queues get cleared faster too.

Godaddy's Chat support is pretty quick too.

Starting to think people post kid pics in their profiles because that was the last time they were cute - Jeremy Falcon.

NewsWell Done Microsoft! Pin
Cornelius Henning20-Jul-17 12:41
professionalCornelius Henning20-Jul-17 12:41 
GeneralRe: Well Done Microsoft! Pin
CodeWraith20-Jul-17 19:53
CodeWraith20-Jul-17 19:53 
GeneralRe: Well Done Microsoft! Pin
Eytukan20-Jul-17 21:54
Eytukan20-Jul-17 21:54 
GeneralRe: Well Done Microsoft! Pin
KarstenK20-Jul-17 22:27
mveKarstenK20-Jul-17 22:27 
GeneralRe: Well Done Microsoft! Pin
den2k8820-Jul-17 22:33
professionalden2k8820-Jul-17 22:33 
GeneralRe: Well Done Microsoft! Pin
CodeWraith20-Jul-17 22:43
CodeWraith20-Jul-17 22:43 
GeneralRe: Well Done Microsoft! Pin
Mike (Prof. Chuck)20-Jul-17 22:58
professionalMike (Prof. Chuck)20-Jul-17 22:58 
GeneralRe: Well Done Microsoft! Pin
CodeWraith20-Jul-17 23:07
CodeWraith20-Jul-17 23:07 
GeneralRe: Well Done Microsoft! Pin
dandy7221-Jul-17 1:26
dandy7221-Jul-17 1:26 
GeneralRe: Well Done Microsoft! Pin
den2k8821-Jul-17 1:27
professionalden2k8821-Jul-17 1:27 
GeneralLinkin Park go One Step too much Closer, In The End Pin
OriginalGriff20-Jul-17 9:19
mveOriginalGriff20-Jul-17 9:19 
GeneralRe: Linkin Park go One Step too much Closer, In The End Pin
Jeremy Falcon20-Jul-17 11:17
professionalJeremy Falcon20-Jul-17 11:17 
GeneralRe: Linkin Park go One Step too much Closer, In The End Pin
Foothill20-Jul-17 11:48
professionalFoothill20-Jul-17 11:48 
GeneralRe: Linkin Park go One Step too much Closer, In The End Pin
Jeremy Falcon20-Jul-17 11:58
professionalJeremy Falcon20-Jul-17 11:58 
GeneralRe: Linkin Park go One Step too much Closer, In The End Pin
Mycroft Holmes20-Jul-17 20:12
professionalMycroft Holmes20-Jul-17 20:12 
GeneralRe: Linkin Park go One Step too much Closer, In The End Pin
Richard Deeming21-Jul-17 0:33
mveRichard Deeming21-Jul-17 0:33 
GeneralRe: Linkin Park go One Step too much Closer, In The End Pin
Foothill21-Jul-17 3:25
professionalFoothill21-Jul-17 3:25 

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