Click here to Skip to main content
15,905,877 members

Survey Results

What usability testing do you do?   [Edit]

Survey period: 23 Jun 2003 to 29 Jun 2003

Writing an application is one thing, but making it easy to use is another. What testing do you do?

OptionVotes% 
We use a qualified third party to conduct testing.182.59
In-house testing using a formal testing process.15021.61
In house informal (but reasonably throrough) testing21130.40
Random and unstructured usability testing.15622.48
None. What our developers write is what our users get.12918.59
Other142.02

View optional text answers (29 answers)


 
GeneralVS.NET usability Pin
Tom Welch23-Jun-03 3:09
Tom Welch23-Jun-03 3:09 
GeneralRe: VS.NET usability Pin
Matt Newman23-Jun-03 5:39
Matt Newman23-Jun-03 5:39 
GeneralRe: VS.NET usability Pin
2sky23-Jun-03 6:38
2sky23-Jun-03 6:38 
GeneralRe: VS.NET usability Pin
Anonymous26-Jun-03 10:35
Anonymous26-Jun-03 10:35 
GeneralRe: VS.NET usability Pin
Oliver Anhuth26-Jun-03 21:04
Oliver Anhuth26-Jun-03 21:04 
GeneralRe: VS.NET usability Pin
John Carson23-Jun-03 6:54
John Carson23-Jun-03 6:54 
GeneralRe: VS.NET usability Pin
Tom Welch23-Jun-03 8:51
Tom Welch23-Jun-03 8:51 
GeneralRe: VS.NET usability Pin
John Carson23-Jun-03 18:15
John Carson23-Jun-03 18:15 
Tom Welch wrote:
But there are so many simple metrics available to measure. Keypresses, mouse-clicks, commonly used items, and rarely used items.

You have a point, though I think it is still difficult to figure out what tasks to test, and not all of the annoyances have to do with things that can be simply measured.

I also think that Microsoft values "innovation" for its own sake as a marketing tool. Most of Microsoft's money comes from mass market programs like MS Office and I think that Visual Studio is used to some degree as a testing ground for new controls and user interface styles that may later be adopted by those programs or by the OS itself. It is part of the MS culture to always be trying new things, some of which experience proves to have been a good idea, and some of which experience proves to be a bad idea. Microsoft may think: "sure there are more clicks this way, but the basic idea seems a promising one, which we may tweak over time".

Tom Welch wrote:
Beyond that... if I were a programmer at MS working on my next development environment I would make it work the way I work. If anything else, VS.NET should be the most usable piece of software on the market because the target audience includes the very people that use it everyday.

I have long believed that Visual Studio is the least buggy software that Microsoft produces because developers use it all the time. I can only guess that the development team is so large that you have user interface people trying to justify their existence with "innovations" that other developers might wish they had never thought of.

John Carson
GeneralRe: VS.NET usability Pin
Richard Bourque23-Jun-03 8:16
Richard Bourque23-Jun-03 8:16 
GeneralRe: VS.NET usability Pin
Oha Ooh25-Jun-03 23:22
Oha Ooh25-Jun-03 23:22 
GeneralRe: VS.NET usability Pin
Mark Sanders23-Jun-03 10:13
Mark Sanders23-Jun-03 10:13 
GeneralRe: VS.NET usability Pin
Rob Caldecott23-Jun-03 22:53
Rob Caldecott23-Jun-03 22:53 
GeneralRe: VS.NET usability Pin
User 28013424-Jun-03 1:34
User 28013424-Jun-03 1:34 
GeneralRe: VS.NET usability Pin
George24-Jun-03 5:35
George24-Jun-03 5:35 
GeneralRe: VS.NET usability Pin
eidylon25-Jun-03 6:59
eidylon25-Jun-03 6:59 
GeneralRe: VS.NET usability Pin
Stephane Rodriguez.25-Jun-03 8:25
Stephane Rodriguez.25-Jun-03 8:25 
GeneralRe: VS.NET usability Pin
Wesner Moise29-Jun-03 8:29
Wesner Moise29-Jun-03 8:29 
GeneralRe: VS.NET usability Pin
Anonymous26-Jun-03 3:01
Anonymous26-Jun-03 3:01 
GeneralWhat type of software? Pin
Tom Welch23-Jun-03 2:57
Tom Welch23-Jun-03 2:57 
GeneralPoor results :( Pin
AntonS23-Jun-03 1:35
AntonS23-Jun-03 1:35 
GeneralRe: Poor results :( Pin
kaschimer23-Jun-03 10:00
kaschimer23-Jun-03 10:00 
GeneralRe: Poor results :( Pin
Wesner Moise29-Jun-03 8:30
Wesner Moise29-Jun-03 8:30 

General General    News News    Suggestion Suggestion    Question Question    Bug Bug    Answer Answer    Joke Joke    Praise Praise    Rant Rant    Admin Admin   

Use Ctrl+Left/Right to switch messages, Ctrl+Up/Down to switch threads, Ctrl+Shift+Left/Right to switch pages.