|The problem came just back to where it started. You need to ask the operators for details. Which will cost you money, unless you ask them to give you a monthly subscription for these actions.
I cannot think of anything else, long story short the answer is same as Richard said, you have to talk about this with a company representative. This is a service-usage issue, not an API or programming related issue. Once you get a solution from there end, we would love to guide you further.
The sh*t I complain about
It's like there ain't a cloud in the sky and it's raining out - Eminem
~! Firewall !~