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GeneralRe: Just Want To Reflect (read: Gloat) Pin
W Balboos, GHB6-Jan-15 0:47
W Balboos, GHB6-Jan-15 0:47 
GeneralRe: Just Want To Reflect (read: Gloat) Pin
Mycroft Holmes5-Jan-15 11:50
professionalMycroft Holmes5-Jan-15 11:50 
GeneralRe: Just Want To Reflect (read: Gloat) Pin
W Balboos, GHB6-Jan-15 0:41
W Balboos, GHB6-Jan-15 0:41 
GeneralRe: Just Want To Reflect (read: Gloat) Pin
Mycroft Holmes6-Jan-15 12:00
professionalMycroft Holmes6-Jan-15 12:00 
GeneralRe: Just Want To Reflect (read: Gloat) - CTC counts this in Pin
Amarnath S5-Jan-15 20:01
professionalAmarnath S5-Jan-15 20:01 
GeneralUS Bank suck Pin
R. Giskard Reventlov5-Jan-15 7:13
R. Giskard Reventlov5-Jan-15 7:13 
GeneralRe: US Bank suck Pin
Slacker0075-Jan-15 7:26
professionalSlacker0075-Jan-15 7:26 
GeneralRe: US Bank suck Pin
Joe Woodbury5-Jan-15 7:48
professionalJoe Woodbury5-Jan-15 7:48 
Customer server can be varied at a company. I recently had to send one of my kids' Nintendo 3DS back for repair. I filled out the forms online and it appeared to have succeeded, but I never got the mailing label. I called support. The person was polite, but next to useless. She said the claim had been rejected (their web site didn't relay this), said she'd changed something and to try again. I filled out the form again, same result.

Next morning, I called their support again. This time I was assisted by a marvelous support person. She was friendly, polite and knew what she was doing. She pulled the logs from the transaction and figured out that somehow two accounts had been created for my email and it was causing the failure. She deleted the old accounts and created a new one and everything worked. She told me each step as she went through it and verified all the information. Since some steps took a minute, we had a pleasant conversation.

Nintendo said it would take up to three weeks. It took exactly a week (turn around was 24 hours once the unit arrived AND they replaced the screen cover as well as the case. Needless to say, it left me rather impressed.)
GeneralRe: US Bank suck Pin
Pualee5-Jan-15 7:29
Pualee5-Jan-15 7:29 
GeneralRe: US Bank suck Pin
PIEBALDconsult5-Jan-15 7:37
mvePIEBALDconsult5-Jan-15 7:37 
GeneralRe: US Bank suck Pin
Slacker0075-Jan-15 8:31
professionalSlacker0075-Jan-15 8:31 
GeneralRe: US Bank suck Pin
User 84205-Jan-15 8:41
User 84205-Jan-15 8:41 
GeneralRe: US Bank suck Pin
glennPattonWork35-Jan-15 7:41
professionalglennPattonWork35-Jan-15 7:41 
GeneralRe: US Bank suck Pin
ZurdoDev5-Jan-15 7:45
professionalZurdoDev5-Jan-15 7:45 
GeneralRe: US Bank suck Pin
Corporal Agarn5-Jan-15 8:21
professionalCorporal Agarn5-Jan-15 8:21 
GeneralRe: US Bank suck Pin
Frank Alviani5-Jan-15 8:26
Frank Alviani5-Jan-15 8:26 
GeneralRe: US Bank suck Pin
PhilLenoir5-Jan-15 8:41
professionalPhilLenoir5-Jan-15 8:41 
GeneralRe: US Bank suck Pin
Brisingr Aerowing5-Jan-15 9:49
professionalBrisingr Aerowing5-Jan-15 9:49 
GeneralRe: US Bank suck Pin
PhilLenoir5-Jan-15 11:04
professionalPhilLenoir5-Jan-15 11:04 
GeneralRe: US Bank suck Pin
_Maxxx_5-Jan-15 11:32
professional_Maxxx_5-Jan-15 11:32 
GeneralRe: US Bank suck Pin
DarkChuky CR6-Jan-15 5:58
DarkChuky CR6-Jan-15 5:58 
GeneralI'm not a genius. Pin
Emiliarge5-Jan-15 5:35
professionalEmiliarge5-Jan-15 5:35 
GeneralRe: I'm not a genius. PinPopular
OriginalGriff5-Jan-15 5:38
mveOriginalGriff5-Jan-15 5:38 
GeneralRe: I'm not a genius. Pin
chriselst5-Jan-15 5:50
professionalchriselst5-Jan-15 5:50 
GeneralRe: I'm not a genius. Pin
OriginalGriff5-Jan-15 5:53
mveOriginalGriff5-Jan-15 5:53 

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