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Hello all,
Our Brother multi-function printer has died and we've just replaced for a brand new Toshiba professional multi-function printer, which in theory is better in all the aspects.
In terms of printing there is no doubt that it is much better, and in terms of scanning it also seems better but, we have a problem with the scanner TWAIN driver.
The problem:
The Windows XP/7 scanner utility (scanners and cameras (or something like that)) can't detect the TWAIN driver and therefore is not capable to use the scanner.
The seller of the equipment is looking at it though it recommends us to use the possibility to scan into the HDD the printer has.
Our users are not used to this solution and it will be a complete PITA to try to show them the new way to do it, therefore I'm interested on finding some small free program that could be used as the Windows scan utility and that could detect the TWAIN scanner.
The guy who installed the printer installed Nuance Paperport and it worked, but there are two big issues here:
1. It is not legal to install it in multiple computers, therefore we know the printer can work but we have uninstalled it.
2. It is too bloated and complicate to get a simple scan.
We would like to be able to select the destination file type (PDF, JPG...) and being able to select to create one file or multiple files given a name pattern.
I don't need the program to store/keep a repository of the scanned files.
Any idea?
As always thank you in advance! 
modified 29-Nov-13 13:13pm.
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Does Toshiba provide a twain driver for WIndows 7 on his homepage?
A gentleman is someone who can play the bag-pipe, and who does not.
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It seems it is not working as it should. Anyway paperport makes it  .
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I don't really have any answers for you, but I would suggest staying away from Nuance.
My dad recently bought a Brother printer that included Paperport in the full driver installation, as well as other bloated/not too useful Nuance programs. Along with those programs were multiple (at least 4 IIRC) background services that automatically started on win startup . I briefly looked through each program and while it does provide some good features, it's not worth the extra background services that will definitely make your PCs slower.
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Silvabolt wrote: staying away from Nuance
Apart of Dragon Naturally speaking I agree with you, paperport is a POS and ultrabloated software. 
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Never heard of Dragon Naturally Speaking, seems pretty cool, but in my mind, Nuance is still a nuisance. 
Btw, by Win XP/7 Scan utility, you mean Windows Fax and Scan?
Check out this thread[^] this thread (even though it's for a different scanner).
Apparently "PhillJones" got it to work with Irfanview[^] (which is a 3rd party lightweight image tool), I personally use Irfanview myself for editing/viewing photos all the time and apparently there is a scanner function too.
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No luck with WIA neither with TWAIN.
IrfanView (is it really still there????  ) is a great software I did not thought about, but it still fails where PaperPort succeeds... stupid multifunction printer...
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the first place to always look is device manager. Look for the trouble icons.
It may even be listed in the Non plug and play list.(show hidden devices)
Is this attached to 1 computer or 1 computer shared with others or as a stand alone network printer ?
It is also possible the driver install had a problem with UAC during the install.
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Standalone network printer... and it happens in XP and in 7, therefore nothing regarding the UAC (at least not in the XP machines).
Thank you for your post!
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What is the model number of it ? So I can look it up I may give me a better idea.
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It is a Toshiba e-studio 287cs.
And they have no drivers on the web page...
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Not for me...
When I try to go to your link it fails...
I've tried to investigate in the USA Toshiba web site and I've seen a new bunch of drivers for that printer that could work... Nothing in the EU web site...
Downloading now. Lets see... :crossfingers:
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great they make you click all of the way thu the site to get there each time.
Sorry about the bad link.
Edit:
http://business.toshiba.com/support/index.jsp[^]
This one will start you closer.
It only wants the name to start or it fails to find anything.
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Another thing I thought of was possible firewall or network problems where it cannot find the scanner.
I tested using Office 2007 and just navigating to find a network scanner and with netwrk discovery turned off it didn't see my scanner.
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If I have to guess, your Twain driver is not working. But it is common for a scanner come with Windows Image Acquisition (WIA) driver (I am not sure if that is the accurate name). Regardless that explains why NUANCE is working. Check CP for image acquisition simple scanning. I remember there are articles here for both WIA and Twain.
Good luck.
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A man enters his local bar holding a frog and an iguana. He sets them down on the bar and says to the bartender, "I bet you $1000 that my frog here can sing any song you can think of." "OK," says the bartender. "How 'bout 'Blue Moon'?" The man whispers something to the frog, and the frog starts singing Blue Moon. "That's amazing," says the bartender as he slaps down $1000.
"I'll bet ya another $1000 that my iguana here can do that too." "OK, I can believe a frog, but not an iguana. You're on. Have him sing 'The Star Spangled Banner'." The man whispers something to the iguana and it sings The Star Spangled Banner. As the bartender hands over another $1000, a businessman comes up and says, "I just saw that and I was amazed. I want to buy your iguana for $100,000." The man says OK, and he exchanges the iguana for the money and the businessman leaves.
The bartender says, "What!? Are you nuts? You could've made millions with that iguana!" The man says, "Oh, the iguana can't sing. The frog's a ventriloquist".
/ravi
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I don't know why but, as soon as i saw the first 'frog', I thought of Kermit, and then pictured this whole gag as a scene from The Muppet Show......... 
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Good grief, the comedian's a bear.
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Exactly! Now i'm talking in my head like Fozzie....
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No he's a not he's a wearing a neckatie!
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I was hoping someone would know that one.
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This joke is incredibly unbelievable so full of falsehoods.
I mean, what kind of businessman "walks" around with $100G?! 
Now, if they did a PayPal transaction, then maybe there's hope of some believable content.
Besides, the frog, obviously being from Texas Christian U., what, with his vocal training and all, would never sing 'Blue Moon'. 
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MacSpudster wrote: This joke is incredibly unbelievable so full of falsehoods.
No, it's not. I checked Snopes before posting.
/ravi
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