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Went over to a clients place yesterday to pick up his faulty monitor and put in a spare one of mine so he could still use his computer while I get his monitor fixed/replaced.
Of course I turned on his computer so I could adjust the monitor to get the picture to display correctly.
Big Mistake!
At this point he mentions a couple of popups he had received from NAV and Windows Update. He didn't know what they meant even though I had explained it all when I installed everything a few months ago.
So I show him how to do it and mention he has to be connected to the internet to do this. Naturally he had been having a problem connecting to the internet due to the choices he is presented with. This is caused by Telstra (our BT or AT&T) and their dial-up setup program.
When I go Start -> Setup -> Dialup and Network Connections -> (Pick any connection) it shows the dialog where I can enter user and password just fine. As he had a few spurios entries which was adding to his confusion I decided to remove them. So instead of going into IE properties and doing it there I decided to use Dial-up Networking from Accessories. Even though it is probably there I couldn't see how to remove entries in the list so I clicked on the x to close the dialog.
Bang! explorer.exe has crashed and is creating a log file, though it doesn't tell what or where.
I cannot get into Dial-up Networking or Windows Explorer so I reboot the machine expecting Windows to play nice now. It doesn't, their still causing explorer.exe crashes and when I try to get into Internet Explorer it crashes, wants to restart and send an error report to Microsoft. Not on the internet so error report is not an option, restart gets me into a loop so all I can do is end without restarting. I also find that I can't get into Control Panel.
I go into Add/Remove Programs (Start -> Run -> 'control appwiz.cpl') and repair Internet Explorer. It doesn't fix it. I can't read the log file as I don't know what it is and when I used Notepad to open Dr Watson's log file I couldn't find it.
I go back to fix it tomorrow evening though the only fix I have is to install Internet Explorer 6 SP1 and apply Windows 2000 SP3.
Anyone got any better ideas?
I believe he is running IE 6 (not SP1) and I think I installed all this before SP3 came out so he is only running SP2.
Michael Martin
Australia
mjm68@tpg.com.au
"I personally love it because I can get as down and dirty as I want on the backend, while also being able to dabble with fun scripting and presentation games on the front end."
- Chris Maunder 15/07/2002
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Larry Antram wrote:
Don't do that.
If you meant, don't turn on the compuetr and everything after that then too late.
If you mean don't install IE6 SP1 and Win2k SP3, why?
Michael Martin
Australia
mjm68@tpg.com.au
"I personally love it because I can get as down and dirty as I want on the backend, while also being able to dabble with fun scripting and presentation games on the front end."
- Chris Maunder 15/07/2002
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Me: Doctor, it hurts when I do this.
Doctor: Don't do that.
I'm being a smart *ss. Unfortunately I don't have a solution to your problem. Sorry. 
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Larry Antram wrote:
I'm being a smart *ss. Unfortunately I don't have a solution to your problem. Sorry.
I thought as much but wasn't positive. Reinstalling IE may have screwed it up worse though I don't see how.
Good to see another sh*t stirrer lurking on CP. 
Michael Martin
Australia
mjm68@tpg.com.au
"I personally love it because I can get as down and dirty as I want on the backend, while also being able to dabble with fun scripting and presentation games on the front end."
- Chris Maunder 15/07/2002
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It sounds to me as if the problem is in the DUN area, not IE or Explorer.exe, but I also have to mention that as of the last Windows Update, Explorer.exe has become seriously unstable and prone to BSODs (never before seen) on this machine. It also damaged my primary network connection by replacing without asking the driver file that works with its own, which doesn't.
In any case, there's little you can do about damage caused by Microsoft update "services." I don't know a way to roll them back in Win2K, and after my experiences with the Update , I wouldn't trust them to do it right anyway.
You can, however, R&R the dialup networking components, then reapply any outstanding service packs and rebuild his ISP connection. From there, if there are still problems with IE, you can attempt a reinstall of IE6 (not a repair installation). Before you do, it would be thoughtful to backup his email folders (.dbx extensions) and address book (.wab extension) for later recovery, as a reinstall will wipe the existing ones in Outlook Express. You can import from backups later.
Good luck, Michael...
I've gone to find myself. If I should get back before I return, please keep me here.
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Roger Wright wrote:
It sounds to me as if the problem is in the DUN area, not IE or Explorer.exe, but I also have to mention that as of the last Windows Update, Explorer.exe has become seriously unstable and prone to BSODs (never before seen) on this machine.
I was almost going to title this post Hey Roger, how about a bit of help but decided against as I have done similar in the past and people not named in the title don't want to answer.
It could be the DUN as I was in this when it first died but strangely enough I can still get into DUN if I use Start -> Settings -> Dial-up and Network Connections. I will look into it though.
I have applied all the newest Windows Updates to my and my wifes Windows 2000 boxes with no problems yet. This particular machine hasn't had anything done to it for at least 2 months. Except for the 60 something year old owner actually using it.
I think I wil apply Windows 2000 SP3 and hope that works. If not I will uninstall and reinstall DUN apply SP3 and hope all works. If not I will install Internet Explorer 6.
If all that don't work I will throw it in the f***ing pool. It was working perfectly when I finished installing it. I think it's time all Joe Somebody's where banned from using computers. I blame Microsoft for being greedy and allowing these brain dead bastards to use them in the first place.
Michael Martin
Australia
mjm68@tpg.com.au
"I personally love it because I can get as down and dirty as I want on the backend, while also being able to dabble with fun scripting and presentation games on the front end."
- Chris Maunder 15/07/2002
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Michael Martin wrote:
If all that don't work I will throw it in the f***ing pool.
That's one approach - be sure it's plugged in, though, as it really improves the effect.
If it's been 60 days since the update I'd agree that this is not the likely culprit. It sounds like a SUE (Stupid User Event) has damaged the dialup connection, or seriously dorked up IE. Explorer.exe is usually fairly solid, except after being updated on my machine, but since you mentioned it specifically I thought it worth a look. Never mind, your plan sounds as good as any.
If it doesn't work, feel free to email me... I can come up with some really convincing SWAGs at times, and most times they work nicely.
I've gone to find myself. If I should get back before I return, please keep me here.
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A quick update.
Well in the end I managed to get Windows Explorer and Internet Explorer to work. Also found a sh*t load of spyware which I removed.
I went to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions and removed all the keys (there was only one) beneath it. At this point everything started responding and I was able to get to the internet.
I ran Ad-aware and Spybot - Search & Destroy to remove crap including Qcbar which added a whole lot of toolbars to Windows.
I then updated his virus definitions and downloaded 23 MB of WindowsUpdates and all is now well.
Michael Martin
Australia
mjm68@tpg.com.au
"I personally love it because I can get as down and dirty as I want on the backend, while also being able to dabble with fun scripting and presentation games on the front end."
- Chris Maunder 15/07/2002
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a stab in the dark... (this had me stumbling for a short while)
check that the temp folder exists, is not corrupt, etc.
I once removed a partitiion that held the temp folder. On reboot, almost no MMC maintenance dialogs would load properly bcos it assumed a temp folder existed...and since I blew the partition away, it certainly didn't exist. To top it off, my IE temp folder was mapped to a subfolder of the temp folder...needless to say IE would crash on load.
good luck
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cognito wrote:
I once removed a partitiion that held the temp folder.
Ouch! That doesn't apply here, but I'm curious. How did you recover from that fiasco? Full reinstall, or was it possible to create dummies manually?
I've gone to find myself. If I should get back before I return, please keep me here.
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Jason Henderson wrote:
FDISK.EXE 
Only if your going to come on over and reinstall it all for me. 
Michael Martin
Australia
mjm68@tpg.com.au
"I personally love it because I can get as down and dirty as I want on the backend, while also being able to dabble with fun scripting and presentation games on the front end."
- Chris Maunder 15/07/2002
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Hi all, 
I am writing my own HTTP web server that is suppose to be runnig on a computer in a network that is connected to the internet through a router. Now the router has been configed to send any HTTP protocal messages to the computer with the web server. But when I try to connect to the web server through the routers internet IP from the same computer running the server it fails to connect. Now I think that you arn't suppose to be able to connect to a local web server through a internet IP, am I right? But then how can I test that my web server works on the internet and what about FTP servers? Any ideas on how to test if the server works on the internet with the same computer running it, without connecting to it through it's local IP? 
Aidman » over and out
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Aidman wrote:
But when I try to connect to the web server through the routers internet IP from the same computer running the server it fails to connect. Now I think that you arn't suppose to be able to connect to a local web server through a internet IP, am I right?
Yes you are right, you cant use the IP (a circular reference occurs). I ussually setup a DNS entry for the server (to the same hostname as the external hostname) or manually add the entry in each users HOSTS file.
Hope this helps
Who is this miscrosoft, and what devilish plans have they for us?
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leppie wrote:
I ussually setup a DNS entry for the server (to the same hostname as the external hostname) or manually add the entry in each users HOSTS file.
Sorry I don't understand what you mean  . Do you mean like creating a Dynamic DNS Url address that is binded with your external IP so others can connect to your webserver through the url address?
Aidman » over and out
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We distribute PCs on around the factory and I want to be able to prevent users from installing games, screensavers etc. on Win2k pro systems.
I have checked all the local security policy edits etc. but haven't found anything.
Any help would be apprecitated.
Elaine (fluffy tigress emoticon)
The tigress is here
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Give them normal user accounts, that way they can't install (or break) anything.
Or is that too restrictive for your needs?
--Mike--
I'm bored... Episode I bored.
1ClickPicGrabber - Grab & organize pictures from your favorite web pages, with 1 click!
My really out-of-date homepage
Sonork-100.19012 Acid_Helm
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Actually, its not restricive enough !
I need to lock down the desktop and prevent them from messing about with files too 
These are in test sets the are meant to run one application and nothing else as far as the operator is concerned.
Elaine
The tigress is here
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Have you looked in the Group Policy editor? Start->Run->gpedit.msc I know it has settings to only allow certain programs (by name) to be run.
--Mike--
I'm bored... Episode I bored.
1ClickPicGrabber - Grab & organize pictures from your favorite web pages, with 1 click!
My really out-of-date homepage
Sonork-100.19012 Acid_Helm
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Create a group - "Rocks" perhaps - and put your users in it. Limit the permissions on the group to just those capabilities your test operators (we called them 'factory rocks' at General Dynamics, hence the group name) actually need. Give the group access to only those files and folders they need to use to run the tests.
To control the desktop, you can use a mandatory profile. I haven't had a need to do this, so I can't give you the step-by-step instructions, but it sounds simple. For each user, a folder is created in Documents and Settings. Adding the extension .MAN to the folder makes everything in it mandatory. The user can still make changes while logged on, but the mandatory settings will be restored on the next logon. If you have a number of users accessing the same machine, this could get tedious, and it might be simpler to create one generic profile for all users, then simply supply the path to it in the User Account properties page in the Profiles tab.
Better yet, take away their keyboards and rodents and supply them with a single "go" button.
"How many times do I have to flush before you go away?" - Megan Forbes, on Management (12/5/2002)
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My IE is displaying blue lines when I go to any web sites. I tried to upgrade my browser to 6 and it did not work. I do not think it is a video card or monitor problem. All my other applications are working properly. I tried to uninstall programs from control panel and I was not able to uninstall the program. I am using NT operating system. Any suggestions.
Thanks
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Main wrote:
I do not think it is a video card or monitor problem.
Main wrote:
I am using NT operating system
How for r u sure that.... monitor/video card are OK??
The monitor showing OK in other application doesnt mean that the video card/drivers are ok. Re check it/upgrade ur driver. If possible upgrade to windows 2000. Cus NT is a outdated os. U can find 2000 as more better than NT (quite stable too!!)
I was born intelligent
Education ruined me!.
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I'm using softice version 3.2.
I want to set history buffer size to 2048 KB.
I try to set it with that value, and then reboot my machine.
But softice keep the history only about 200 KB.
I don't know why? Can you tell me how to set history buffer size to 2048 KB?
Thanks.
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Hi,
Here are the syndromes of my boss...
He's a lunatic.
He's lost his password.
He's running Windows 2000
He has a ghost on cd of the partition with THE windows 2000 in question
Here is the question:
How can I find his password on the ghost cd??????????????
Thanks for your help,
Without you guys I'dve lost my job long ago! 
Orlanda
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