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QuestionMicrosoft CRM client side integration Pin
Pompie8-Jan-07 16:45
Pompie8-Jan-07 16:45 
Unsure | :~ I have bit of a challenge for the CRM guru’s. I have two applications on a users desktop/laptop, a thin client application and Microsoft CRM that needs to synchronies data. I need to integrate enterprise data from a java application stored in a local client side SQLServer database into a CRM application/database (client side, i.e. offline).

I need to do synchronisation CRM client side because the core java application can change client side for a period of up to to a week before the user can go online and CRM need to reflect some of these changes, i.e. application is offline, for instance a field officer on a remote location, disconnected from the CRM server, updates within the enterprise application user details which in turns needs to be directly update/synchronized in CRM. It works like this, a thin java application runs client side to serve basic offline application needs for the enterprise application, any changes to accounts or activities on the Java application, i.e. separate SQL server database needs to be synchronized with Microsoft CRM to make the save seamless for the user, thinking it is saved for both applications.

Initially I thought of the CRM SDK, trying to do this using the CRM web services. Only issue is, this works server side but NOT client side, i.e. can’t get the CRM webservices to work client side (spend weeks on this). Thought there should be a client side API interface for CRM, but only found javascript in the SDK. I devised a screen scrapping exercise populating CRM via HTTP scrapping data from the java screens and populating the CRM screens, but not happy, is a bit ugly. Any ideas or references to similar implementations or a solution to the problem will be highly appreciative!



Cheers Pompie
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