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GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
Daniel Pfeffer6-Jul-23 1:26
professionalDaniel Pfeffer6-Jul-23 1:26 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
jmaida6-Jul-23 11:38
jmaida6-Jul-23 11:38 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
Jörgen Andersson5-Jul-23 21:34
professionalJörgen Andersson5-Jul-23 21:34 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
Nelek6-Jul-23 14:00
protectorNelek6-Jul-23 14:00 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
jochance7-Jul-23 5:33
jochance7-Jul-23 5:33 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
charlieg5-Jul-23 23:42
charlieg5-Jul-23 23:42 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
jschell6-Jul-23 6:39
jschell6-Jul-23 6:39 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
charlieg7-Jul-23 2:18
charlieg7-Jul-23 2:18 
Well, apparently the survey with all 1's got somebody's attention, and I received a call from a relatively senior manager. He took the time to explain the overall situation across the corporation, apologizing for the terse closure notes on the ticket.

The discussion was honest and product, and in the end I apologized for losing my temper. The biggest problem with the corporate IT group is that the never share any information (based on his description of how much work they had to do, they are sorely understaffed).

The fail on my part was that I got frustrated and forgot the basic rule of people at work - most really want to do a good job.

Now, as for the chat bot at the bank.... Jamie must die. Smile | :) . Jamie is the name of the help agent - computer - not a live person (in case the fbi reads this)
Charlie Gilley

“They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759

Has never been more appropriate.

GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
obermd6-Jul-23 9:45
obermd6-Jul-23 9:45 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
dandy726-Jul-23 4:21
dandy726-Jul-23 4:21 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
Jeremy Falcon6-Jul-23 10:49
professionalJeremy Falcon6-Jul-23 10:49 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
charlieg7-Jul-23 2:21
charlieg7-Jul-23 2:21 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
Peter Shaw7-Jul-23 2:50
professionalPeter Shaw7-Jul-23 2:50 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
charlieg7-Jul-23 6:05
charlieg7-Jul-23 6:05 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
Peter Shaw7-Jul-23 7:11
professionalPeter Shaw7-Jul-23 7:11 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
jschell7-Jul-23 13:03
jschell7-Jul-23 13:03 
RantRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
Jeremy Falcon6-Jul-23 10:46
professionalJeremy Falcon6-Jul-23 10:46 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
Nelek6-Jul-23 14:02
protectorNelek6-Jul-23 14:02 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
ACRowland7-Jul-23 1:44
ACRowland7-Jul-23 1:44 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
K Personett7-Jul-23 3:51
K Personett7-Jul-23 3:51 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
Jeremy Falcon7-Jul-23 9:18
professionalJeremy Falcon7-Jul-23 9:18 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
Peter Shaw7-Jul-23 2:52
professionalPeter Shaw7-Jul-23 2:52 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
Nelek6-Jul-23 13:59
protectorNelek6-Jul-23 13:59 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
Wizard of Sleeves6-Jul-23 22:53
Wizard of Sleeves6-Jul-23 22:53 
GeneralRe: I lost it today with stupid - the world is going to end because of corporate IT. Pin
Andre Oosthuizen6-Jul-23 23:40
mveAndre Oosthuizen6-Jul-23 23:40 

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