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Nope.
Nope, nope nope.
This isn't my first rodeo. I'll be blamed for creating a mess despite my best intentions. After all, from the user's perspective, I will have created a problem that didn't exist before.
You can't do these things to people and wash your hands of it and tell them they ought to know better.
That being said, there are situations where I have no problem telling people, up-front (and that's the key) we need to wipe everything and start over. Then it becomes their decision on whether to proceed or not. This is not one of those situations.
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dandy72 wrote: You can't do these things to people and wash your hands of it and tell them they ought to know better.
Absolutely: you will get blamed for their c**k up. 
"I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
"Common sense is so rare these days, it should be classified as a super power" - Random T-shirt
AntiTwitter: @DalekDave is now a follower!
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OriginalGriff wrote: you will get blamed for their c**k up
If was anybody other than my better half, I'd be OK with that.
"the debugger doesn't tell me anything because this code compiles just fine" - random QA comment
"Facebook is where you tell lies to your friends. Twitter is where you tell the truth to strangers." - chriselst
"I don't drink any more... then again, I don't drink any less." - Mike Mullikins uncle
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jeron1 wrote: I'd be OK with that.
Well, that's part of my problem. On one hand, I've had people tell me I'm way too nice of a guy when it comes to helping other people with their technical..."shortcomings".
On the other hand, some other people would question whether they're even talking about the same guy. 
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dandy72 wrote: I'm way too nice of a guy when it comes to helping other people with their technical..."shortcomings"
I've never been accused of that. 
"the debugger doesn't tell me anything because this code compiles just fine" - random QA comment
"Facebook is where you tell lies to your friends. Twitter is where you tell the truth to strangers." - chriselst
"I don't drink any more... then again, I don't drink any less." - Mike Mullikins uncle
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I envy you.
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Even my better half gets my "suggestions" about data organization and integrity.
These people that just kick the can down the road (whether its the end user or IT support) deserve the big data loss that's staring them in the face.
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fgs1963 wrote: Even my better half gets my "suggestions" about data organization and integrity.
Not mine, not even once. 
You are indeed fortunate.
"the debugger doesn't tell me anything because this code compiles just fine" - random QA comment
"Facebook is where you tell lies to your friends. Twitter is where you tell the truth to strangers." - chriselst
"I don't drink any more... then again, I don't drink any less." - Mike Mullikins uncle
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Get them to pay for a decent sized SSD and a SATA/USB cable. Do a fresh install for Win10 on the SSD and give it back. They can get their crap off of the old spinner at their convenience.
"Go forth into the source" - Neal Morse
"Hope is contagious"
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The drive is under the keyboard and NOT accessible through a panel on the back. I don't no longer have the finesse (and patience) required to take it apart to reach the drive to replace it.
And as mentioned elsewhere, if the files aren't exactly where they were before, they might as well no longer exist.
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Good luck. What you're describing sounds like what I ran into while trying and failing to upgrade my Mom's laptop over my Christmas visit. I'd assumed her systems failure was due to lack of storage space (a pathetic 32GB eMMC onboard, I had to use 1 thumb drive to hold the W10 installer and a second to give it enough temporary storage space to try an upgrade); but if your relic is running into the same problem what I ran into was probably something else.
Did you ever see history portrayed as an old man with a wise brow and pulseless heart, weighing all things in the balance of reason?
Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful?
--Zachris Topelius
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In the end, I managed to get 8.1 upgraded in-place to 10 22H2, then got it caught up with the latest CU.
I had to reconfigure the wireless printer (for some reason), but everything else got upgraded without much of a fuss.
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I just got a Lenovo Legion 7i with an i9-13900HX and an RTX 4090m
It is a beast. However, it craps out even on older games like Fallout 4 due to thermal limiting.
This thing gets hot. Putting it on a laptop cooler tray is basically necessary for gaming.
My plan is to rip it apart, and upgrade all the thermal solutions inside with the best money can buy, and maybe add more on the GPU and NVMes
Ain't technology grand? We're down to 5nm lithography and PC thermal situation has only gotten worse despite that.
Now I'm not sure if I want to gut this expensive new machine myself or make Geeksquad do it.
There's smoke in my iris
But I painted a sunny day on the insides of my eyelids
So I'm ready now (What you ready for?)
I'm ready for life in this city
And my wings have grown almost enough to lift me
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honey the codewitch wrote: Now I'm not sure if I want to gut this expensive new machine myself or make Geeksquad do it.
If you just upgrade NVMes or memory or cleaning the fans you can do it yourself. But changing the entire cooling system - I personally would opt for some help.
Advertise here – minimum three posts per day are guaranteed.
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In this case it means specifically replacing all the thermal pads, which work kind of like heat sinks/spreaders.
There's smoke in my iris
But I painted a sunny day on the insides of my eyelids
So I'm ready now (What you ready for?)
I'm ready for life in this city
And my wings have grown almost enough to lift me
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If a professional does it they are liable for mishaps.
If you do it you're responsible.
Give me coffee to change the things I can and wine for those I can not!
PartsBin an Electronics Part Organizer - An updated version available! JaxCoder.com
Latest Article: Simon Says, A Child's Game
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That was my thinking as well.
There's smoke in my iris
But I painted a sunny day on the insides of my eyelids
So I'm ready now (What you ready for?)
I'm ready for life in this city
And my wings have grown almost enough to lift me
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Mike Hankey wrote: If a professional does it they are liable for mishaps
That may also void any manufacturer warranty if the work done is obvious.
"the debugger doesn't tell me anything because this code compiles just fine" - random QA comment
"Facebook is where you tell lies to your friends. Twitter is where you tell the truth to strangers." - chriselst
"I don't drink any more... then again, I don't drink any less." - Mike Mullikins uncle
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Might be anyone doing repair would void warranty, but at least if a pro does it they will back it.
Give me coffee to change the things I can and wine for those I can not!
PartsBin an Electronics Part Organizer - An updated version available! JaxCoder.com
Latest Article: Simon Says, A Child's Game
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Mike Hankey wrote: if a pro does it they will back it.
That's true, but I was thinking if anything else goes south you might be stuck with a hefty repair bill.
"the debugger doesn't tell me anything because this code compiles just fine" - random QA comment
"Facebook is where you tell lies to your friends. Twitter is where you tell the truth to strangers." - chriselst
"I don't drink any more... then again, I don't drink any less." - Mike Mullikins uncle
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No if they are professionals, you go in negotiate a price and that's it.
It's a brand new unit nothing else should go wrong, unless they cause it.
Give me coffee to change the things I can and wine for those I can not!
PartsBin an Electronics Part Organizer - An updated version available! JaxCoder.com
Latest Article: Simon Says, A Child's Game
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Mike Hankey wrote: It's a brand new unit nothing else should go wrong
'Should' being the operative word, sometimes things happen.
"the debugger doesn't tell me anything because this code compiles just fine" - random QA comment
"Facebook is where you tell lies to your friends. Twitter is where you tell the truth to strangers." - chriselst
"I don't drink any more... then again, I don't drink any less." - Mike Mullikins uncle
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honey the codewitch wrote: Now I'm not sure if I want to gut this expensive new machine myself or make Geeksquad do it.
I vote Geeksquad.
Not that I trust them, but if they screw it up, it'll be on them. That laptop couldn't have been cheap...
Personally, I'm done opening up laptops, when there's no panels on the back (as is the case with all modern laptops). Keyboards never feel the same afterwards, there's tons of flimsy little plastic clips that are way too easy to break, etc. Let someone else suffer through that.
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I'm thinking that too, the more I stew on it.
There's smoke in my iris
But I painted a sunny day on the insides of my eyelids
So I'm ready now (What you ready for?)
I'm ready for life in this city
And my wings have grown almost enough to lift me
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Friends don't let friends do GeekSquad ...
The employees are not all clueless, but IME far too many are. Good luck.
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