Graeme is right: you need to talk to the site admins directly, and that means raising your problem in a forum that they monitor: Quick Answers can move pretty fast, and questions can "disappear" down the list in minutes. Unless they specifically check every question, it's very likely that the only people who can help you - site admins with direct access to the database - will not see it.
The
Bugs and Suggestions[
^] forum however is monitored and every post there is read by the admins because it is devoted to problems specifically related to the site itself.
So Graeme is right - you do need to post your question ion the right place, and your downvote is just rude and undeserved. Please try to be considerate towards other members in future!
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