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I have to create table namely training.
what would be the appropriate columns for that table.
from where i cAN GET DATABASE DESIGN FOR THE CALL CENTER MANAGEMENT APPLICATION.
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joshrduncan2012 18-Jan-13 14:15pm    
What have you looked for so far in trying to accomplish this mission on google/bing?

The solution is :
- You have to analyze by yourself what it could be that you need as informations for your call center management application.
- Establish a list of the functionnalities.
- Don't hesitate to use google to find examples of this kind of application.
- Start designing your solution according to previous points.
- From here, if you are stuck somewhere, you can come back here and ask for specific questions.

But, we cannot in any way do the analyze part of your job.
 
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Here's[^] an example model. This is obviously not enough and I'll refer to phil.o's answer as it covers most.
 
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