External hard drive not detectable , what should I do ? (2 TB toshiba hdd) , readable and detectable only on tv

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the external hard drive not detectable on pc but detectable on tv and readable on tv (2 TB toshiba hdd).
i don't want to format any data

What I have tried:

NTFS , spent a day on this but in vain, tried various softwares but didn't get any results.
don't want to loose any data so don't want to format it

Posted 8-Jun-16 18:49pm

Mr.Roga

Updated 9-Jun-16 1:10am

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Sergey Alexandrovich Kryukov 9-Jun-16 1:35am

Sorry, it sounds like an absolute off-topic. Besides, you information is not sufficient. External drives are plug-and-play devices which are always detectable, on a healthy system; there is nothing you would need to do.
—SA

Mr.Roga 9-Jun-16 2:01am

@sergey
i am not able to write on my disk as it is not detectable. Moreover there is a lot of important data that cannot be lost

Richard MacCutchan 9-Jun-16 3:39am

Question is impossible to answer in a programming forum. This sounds like you need to contact your hardware vendor(s) to find out what is wrong.

Kats2512 9-Jun-16 8:53am

Totally off topic here, this question should be closed.

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Jochen Arndt · Answer 1 · 2016-06-09T01:10:00

When the HDD has been formatted by the TV it may use a format that is not recognised by Windows (e.g. Linux ext3, ext4). Then you can try to access the data using a Linux system (e.g. a live system booted from DVD or USB stick) that mounts the HDD and copies the data to a local disk.

But even that will fail when the TV uses some kind of encryption or proprietary format due to DRM restrictions. Than you must re-format the drive to use it with your PC.