How to deal with unsupported languages in chatbot

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Created chat/voice bot on Dialogflow and Amazon Lex. It works fine but I have some issues. For example how to deal with unsupported languages.

Maybe there is possibility to create tool that could collaborate simoultaneously with such services like Google Dialogflow bot, Amazon Lex bot, Microsoft Azure bot. Main target is to get audio or text input from end-user, automatically detect langauge which he speaks (as an option: translate it by third-party service) and decide which bot service supports that language then send request to that bot service for further processing.

Much appreciated if someone could give me contact person that can answer my question

What I have tried:

nothing at all, trying to find a solution online

Posted 4-Jan-20 1:33am

Muchroom

Updated 4-Jan-20 9:50am

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RickZeeland · Answer 1 · 2020-01-04T02:35:00

Solution 1

Maybe you can find something useful on GitHub: language-detection · GitHub Topics · GitHub[^]

Posted 4-Jan-20 2:35am

RickZeeland

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Muchroom 6-Jan-20 5:01am

Much appreciated, thank you for your advice!

Afzaal Ahmad Zeeshan · Answer 2 · 2020-01-04T09:50:00

Quote:
For example how to deal with unsupported languages.

You can add multiple languages and Google Assistant (or other platforms) will tell Dialogflow what language to use.

Read more on this topic here, Languages | Dialogflow Documentation | Google Cloud[^]

Quote:
Main target is to get audio or text input from end-user, automatically detect langauge which he speaks (as an option: translate it by third-party service) and decide which bot service supports that language then send request to that bot service for further processing.

This kind of a requirement would better use the Google Cloud Platform (if you want to stick to Google Cloud, otherwise Microsoft Azure, Alibaba Cloud, AWS, etc. they all offer a similar product) and perform these tasks separately before you process the message.

You can use speech transcription service to transcribe the audio and then send that audio to Dialogflow to detect the intent of the users.

Note that most of the platforms, such as Google Assistant, will automatically transcribe the speech for you.