Image grabbing is stopped when in high resolution in basler camera USB3.0 in C#

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i using basler USB acA4600-10uc 3.0 camera to recording video when i set full resolutions of camera that time image grabbing is stopped.

What I have tried:

i set full image resolutions,this time only image are not grabbed.but if i set less than image resolutions,that time image are grabbed , i want to know why images doesn't save above resolutions. can anyone tell me how to solve this issue.

Posted 15-Apr-18 19:57pm

Member 13323088

Updated 16-Apr-18 2:05am

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Jochen Arndt 16-Apr-18 3:17am

Please don't repost. You have already asked this at https://www.codeproject.com/Questions/1239029/How-to-grab-the-image-from-basler-pylon-camera-usi

There you got a comment to ask the manufacturer (check if he provides a support forum).
Another tip from me:
Ensure that the connection is USB 3 compliant regarding cables and hubs.

Member 14629414 26-Nov-19 0:06am

It didn't relevant to the information you want to get but can i ask you how did you set full resolutions of your cameras?

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KarstenK · Answer 1 · 2018-04-16T02:06:00

Sounds like a external problem like Jochens tip of not suiting cables or some software issues like in the device drivers. Does the vendor software work? Maybe it spites out some error diagnosis.

You should fetch the detailed error message and than recheck your code or contact the vendor.

Try a lower speed or fetch still images.