Comments by Edgar R. C. (Top 2 by date)

Edgar R. C. 18-Nov-12 6:09am View

You can't do all those things on Iphone. Apple have a very limited SDK. The only way to install firmware/software is using iTunes/appstore. You can collect some very basic device information but not a software inventory, you can't change any "policy" on iPhone too (you can't even change your screen bright level). Unless you jailbreak your device but it doesn't make sense for a company solution. Android is more flexible and I guess that you can do all those things but firmware upgrade. The first step is to define the protocol between agent and your MDM. Than you implement this protocol using socket, webservices, sms. Then you implement a device specific agent to talk to your MDM server. Honestly and no offense, but looks like you have no idea about software development and if I'm right you should ask someone else to implement this solution for you, I'm just pointing the way as there is no solution to reply here. Just have a very specific requirement list for each device and model that you want and for MDM then ask someone else to do this job for you.

Edgar R. C. 16-Nov-12 20:27pm View

Your question need a lot of more information to be answered. There is no kind of an universal protocol to do all those things on all mobile devices available. But generally speaking, if your device has an API to be remote managed probably it can be easily learned from the manual or from your device Operation System (such as android, symbian). If there is not this kind of API on your device then you need an "agent" installed. This agent must implement updating/installing/etc on your device and expose a protocol to be called remotely. The way to call these function remotely can be over 3G, Wifi, SMS...