Comments by Member 10048252 (Top 5 by date)

Exactly. I told them to maintain a log along with the screenshot, but they insists on image so they can mail them instantly to the support team. I told them that a log will help the support team to understand the error better than an image. But still what they demand I have to provide them and they are happy to have image. If later their senses come then they must go with the log. :-)

Actually in the application there is a 'User Settings' page. There if some error occurs then there must be a provision for taking that screenshot for future reference. Now the client's weird demand was the whole computer screenshot. But after explaining the facts over and over they finally understood it and now they only want the browser screenshot. :-)

Sorry for the snoopware feeling. But it was the client's demand. I'll try to convince them to only take the browser screenshot. Thanks.

Thank you Dave for the explanation. I also thought that through javascript or service it can't be achieved. I will try to convince the client to take only the browser screenshot.