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GeneralRe: Something I have never heard Pin
theoldfool16-Aug-23 7:45
professionaltheoldfool16-Aug-23 7:45 
GeneralRe: Something I have never heard Pin
PIEBALDconsult16-Aug-23 9:02
mvePIEBALDconsult16-Aug-23 9:02 
GeneralRe: Something I have never heard Pin
DerekT-P16-Aug-23 11:47
professionalDerekT-P16-Aug-23 11:47 
GeneralRe: Something I have never heard Pin
crapcoder67017-Aug-23 1:43
professionalcrapcoder67017-Aug-23 1:43 
GeneralRe: Something I have never heard Pin
Paul Sanders (the other one)17-Aug-23 1:12
Paul Sanders (the other one)17-Aug-23 1:12 
GeneralRe: Something I have never heard Pin
Gary Wheeler17-Aug-23 1:39
Gary Wheeler17-Aug-23 1:39 
GeneralRe: Something I have never heard Pin
Steve Naidamast17-Aug-23 5:01
professionalSteve Naidamast17-Aug-23 5:01 
GeneralRobot voices make pesky customers obsolete Pin
Peter Kelley 202118-Aug-23 2:21
Peter Kelley 202118-Aug-23 2:21 
When it's "fully automated" it's the worst. When trying to get my cable set up with Verizon I was caught in an endless loop of reporting that my cable wasn't working. after waiting for hours on hold, someone would transfer me to "someone that could help". Instead I'd get a recording that says it would check my line.
...Followed by the recording saying "Your device is now working! Please call back if you have any other [needs/etc]" <click! hungup=""> [ back to a new call... try to convince them to re-open the original case number ]
That went on for days, I'd have to shout "wait don't transfer me yet!" if I got a human on the line.
Finally a service call.
A guy in a fancy truck who arrived and spent nine hours at my house - and he had to go through the SAME SYSTEM!
GeneralRe: Robot voices make pesky customers obsolete Pin
Craig Robbins18-Aug-23 6:38
Craig Robbins18-Aug-23 6:38 
GeneralWSO CCC OTD Solution: I win! Pin
OriginalGriff16-Aug-23 2:13
mveOriginalGriff16-Aug-23 2:13 
GeneralRe: WSO CCC OTD Solution: I win! Pin
pkfox16-Aug-23 2:59
professionalpkfox16-Aug-23 2:59 
GeneralRe: WSO CCC OTD Solution: I win! Pin
DerekT-P16-Aug-23 4:25
professionalDerekT-P16-Aug-23 4:25 
GeneralRe: WSO CCC OTD Solution: I win! Pin
Richard MacCutchan16-Aug-23 4:29
mveRichard MacCutchan16-Aug-23 4:29 
GeneralRe: WSO CCC OTD Solution: I win! Pin
OriginalGriff16-Aug-23 4:46
mveOriginalGriff16-Aug-23 4:46 
GeneralRe: WSO CCC OTD Solution: I win! Pin
Richard MacCutchan16-Aug-23 4:52
mveRichard MacCutchan16-Aug-23 4:52 
GeneralRe: WSO CCC OTD Solution: I win! Pin
OriginalGriff16-Aug-23 5:28
mveOriginalGriff16-Aug-23 5:28 
GeneralRe: WSO CCC OTD Solution: I win! Pin
Craig Robbins16-Aug-23 6:53
Craig Robbins16-Aug-23 6:53 
GeneralRe: WSO CCC OTD Solution: I win! Pin
theoldfool16-Aug-23 8:01
professionaltheoldfool16-Aug-23 8:01 
GeneralRe: WSO CCC OTD Solution: I win! Pin
pkfox16-Aug-23 10:28
professionalpkfox16-Aug-23 10:28 
GeneralWSO CCC OTD 2023-08-16 Pin
OriginalGriff15-Aug-23 21:31
mveOriginalGriff15-Aug-23 21:31 
GeneralRe: WSO CCC OTD 2023-08-16 Pin
pkfox15-Aug-23 21:40
professionalpkfox15-Aug-23 21:40 
GeneralRe: WSO CCC OTD 2023-08-16 Pin
OriginalGriff15-Aug-23 22:25
mveOriginalGriff15-Aug-23 22:25 
GeneralRe: WSO CCC OTD 2023-08-16 Pin
pkfox15-Aug-23 22:36
professionalpkfox15-Aug-23 22:36 
GeneralRe: WSO CCC OTD 2023-08-16 Pin
OriginalGriff15-Aug-23 23:03
mveOriginalGriff15-Aug-23 23:03 
GeneralRe: WSO CCC OTD 2023-08-16 Pin
pkfox15-Aug-23 23:27
professionalpkfox15-Aug-23 23:27 

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