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Bugzilla[^]. It sucks, but to be fair the same can be said of every single bug tracking system I've ever worked with.
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Nemanja Trifunovic wrote: It sucks,
Thanks for feedback on Bugzilla.
Also, that is the same thing I've found. They all mostly suck.
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Ever heard of Fogbugz [^]? I can recommend it for small to not-so-small teams.
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I've heard of Fogbugz because I've heard of Joel On Software.
Thanks for the feedback.
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That's what my office uses, and it's..."adequate".
But then, I haven't used that many alternatives, so it's not really fair of me to put it down as I honestly wouldn't know what to suggest to make it better.
Maybe I'm just biased because every time I open it there's more work coming my way. But then, nobody opens cases to say everything's fine...
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We use JIRA by Atlassian.
It is Web-based, with great pricing that scales with the team size and budget needs.
Features many useful plugins accessible via a Plugin Store[^]. Some are free, some are paid.
Hope it helps!
Max
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The other Max approves.
I'd rather be phishing!
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... as does the one with three Xs
PooperPig - Coming Soon
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We are going to switch to JIRA in a few months... I'm glad to hear it is good...
Skipper: We'll fix it.
Alex: Fix it? How you gonna fix this?
Skipper: Grit, spit and a whole lotta duct tape.
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Thanks for the feedback. I see your comment us upvoted by someone else too, so maybe they are chiming in that JIRA is not too bad?
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Used Jira in my last job and it was one of the better systems I have used.
(Team I currently work with are using TFS, it appears adequate.)
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We use Jira, as well. It works great for what we need it for, and it integrates well with some of our other tools.
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Great link. Didn't know that existed. Thanks very much. Sorry for the rerun.
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Have found several circular references here.
Answers to many questions are found here itself, so CP is kind of a self-sufficient universe. No need of Google, Bing, etc.
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FogBugz baby yeah!
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Just to chime in here, I'm quite happy nowadays using GitHub's issue tracker. And it was painless[^] to integrate into the client's website, so they can keep tabs on issues.
That said, I've worked with several others, and as others have posted, they all pretty much suck. One day I will write a decent bug tracker, one that is configurable to the project needs, isn't dog slow, doesn't clutter your screen with a ton of "I don't give a sh*t about that field", is interactive rather than just statically showing issues, easily quantizable (think "sprints" but don't think "sprints")
And by interactive, I mean being able to say "here's some issues I'll be working on" and it could ask how progress is going, what issues / dependencies have been encountered, etc.
Marc
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Thanks for the feedback. I like the GitHub articlet too.
It would be very cool to have something that integrated with Git &/or Hg so I could commit fixes, enter the bug number and then the same comment in the commit would go into the bug tracking software.
Yes, I'm dreaming.
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newton.saber wrote: It would be very cool to have something that integrated with Git &/or Hg so I could commit fixes, enter the bug number and then the same comment in the commit would go into the bug tracking software. I believe TFS will do that for you.
/ravi
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Ravi Bhavnani wrote: believe TFS will do that for you
That's quite cool.
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Back when I was a rookie, we used this tracking system[^]. I would not exactly call it software. It was more like a pile of analog electronics with a analog computer.
The language is JavaScript. that of Mordor, which I will not utter here
This is Javascript. If you put big wheels and a racing stripe on a golf cart, it's still a f***ing golf cart.
"I don't know, extraterrestrial?"
"You mean like from space?"
"No, from Canada."
If software development were a circus, we would all be the clowns.
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I've tried to introduce bug tracking, really I have, when the only choice offered is TFS on a REALLY slow server it is a little difficult.
Currently a user is most likely to stump up and bitch in the devs ear that his system is broken and he needs to fix it! Alternatively a printed page of excel list is left on his keyboard by some anonymous user.
QA team hah hah hah hah hah hah hah hah hah hah hic!
Never underestimate the power of human stupidity
RAH
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I totally understand and guessed that at least 25% of the responders would say something like what you've said. I've experienced the same often. When I asked the QA team how they would track the bugs, they said, "uh, well, we can email them". Ugh!
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