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Honestly, your use of a low resolution screen with other tweaks to make things larger on it is definitely out on the end of the bell curve. Expecting that any given user interface to work way out there is asking a lot, especially of free software.
The developer could have handled the situation better, but they've done their part in verifying that it works at 1366x768 for people with typical monitor settings.
I wouldn't bother to post a response. It may be seen as someone who is trying to get the developer to accommodate them way out on the end of the bell curve by shaming them into it, which won't be taken well. Instead, I'd investigate some virtual desktop products so I could use my monitor as a window I could pan around on a larger desktop. Such a tool would probably make many other user interfaces useable for me. When I find one, then I'd post a response about how you solved your usability problem, not directed at that developer, but directed at other users who may be in a similar situation.
We can program with only 1's, but if all you've got are zeros, you've got nothing.
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Speaking as a developer with limited vision, usability problems are a tremendous pain, making a great application unusable for me. That said, complaining that a free tool doesn't meet your needs and its author should 'fix' it, is...I dunno, a waste of everyone's time?
Sometimes the user can fix the problem inexpensively by just purchasing a bigger monitor, though depending on the particular vision problem, this may not work as well as the uninformed may expect. Ah, but that's paying money to use a free application.
The author even looked at the request and determined that a fix would be expensive and demand for the fix was low. Which, for accessibility problems is very often the case (sigh).
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That creepy reply from HandBrake's dev came off as so-o rude. It almost seems to escalate with condescension. When will people learn to be polite firstly? Rudeness is so-o time-consuming. This is the sign of a low-end type person, and no amount of proffered aid or insight will help them to grow up.
Remain Calm & Continue To Google
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What surprises me most about this thread is the clear split between people that seem to feel the dev was perfectly within his rights, and the people that think he was rude. Nobody seems to be somewhere in the middle.
First of let me say that when it comes to Open Source I agree that if a bug bothers you, or a feature is missing, it is foremost our responsibility as developers to rather assist and implement it than file a bug report about it. The issues page is for users.
But sometimes, even us developers are just users, so we want to use software without having to write it first... and that's perfectly fine too. I can't be a contributor to every open source software package I use! I would never be able to do anything for myself.
And that's the case with you Bill I think... in this case, you are just trying to be a user. And what happened is you got treated like a user by the developer.
As for the devs reply, I think the first part was perfectly polite and understandable. The second part is rather snarky though, and very dismissive. Perhaps it was just frustration at this issue being reported "again", or perhaps he is just an idiot.
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Sounds like they just need to enable scroll bars!
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Okay, here's the bug.
You can see a picture of it (wish I could post inline) here ==> : http://raddev.us/images/mswin10Bug.png[^]
Here's how you reproduce it:
1. right-click your task bar
2. float over Toolbars >
3. move down to [Desktop] menu item and click it
4. Desktop appears at bottom of toolbar.
5. click the little double down-arrow and sometimes the menu will not move above the taskbar.
Sometimes!!!
Yes, my taskbar is on the left side (not at the bottom).
Hello, Satya. Are you there? Can I have $500USD now? I'm reporting this and I'm doing your QA team's work so...
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You are kidding, right?
MS have a QA team?
You could have fooled me...
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
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OriginalGriff wrote: MS have a QA team?
Yeah, what was I thinking?
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Will you pay your customers for finding bugs in your software?
There are only 10 types of people in the world, those who understand binary and those who don't.
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Absolutely - their payment is us fixing the bugs!
Never underestimate the power of human stupidity
RAH
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Mycroft Holmes wrote: Absolutely - their payment is us fixing the bugs!
If only microsoft paid that way, even.
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Who says I have bugs?
Who says I have customers?
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raddevus wrote: Who says I have customers? If you don't, then lucky you. They are the worst.
There are only 10 types of people in the world, those who understand binary and those who don't.
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If there weren't any customers, there wouldn't be any bugs.
Hey, maybe this is Microsoft's new marketing ploy!?!
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Thats why they have so many preview builds, So they get reported for free.
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Yes they just do heat mapping across the globe.
Microsoft Dev: "Oh, look we just released Win10 update to Europe and it's glowing red hot....Better put a fix in on those new functions."
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64,763,985 people have reported the bug where daring to use the Save comdlg instantly crashes the program that you're trying to save from (kinda the worst possible time for a program to crash), so it's no wonder ms' profits are down.
And no, they haven't done a damned thing about it.
I wanna be a eunuchs developer! Pass me a bread knife!
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It's a feature
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Sander Rossel wrote: It's a feature
Right. I should've just changed my perspective and I would've instantly seen that it's a new font type.
The type you can't read because it's behind some other window.
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bar.Color = Colors.Transparent;
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Now we just need a catchy title for this new technology. We can always completely abandon it later and act like we've never heard of it.
Let's see...
ActiveX? Nah.
XNA? Nah.
SilverLight? Nah.
WinRT? nah.
Here's one I don't think is taken:
UWA -- I don't know. I think I'll abandon it soon.
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Are any of those taken? I've never heard of any of them (or wish I hadn't)
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...@NagyVilmos and @GaryWheeler!
/ravi
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Thanks, Ravi!
<SammyHagar> I can't be... 55!</SammyHagar>
Software Zen: delete this;
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Happy birthday man! :cake:
Jeremy Falcon
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