Unable to uninstall software from control panel

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Win2008-R2

Hi All,

I never saw this error before as we are getting this error when we are uninstalling software from our prod server.

C#

Error 1324.The path ÒvÄ°rHKLM contains an invalid character.

I did googling and they mentioned us to search for the special characters on the registry entry. I have tried the steps but no luck.

Can someone help me to fix the issue.

Thanks in advance.

What I have tried:

I have tried the below steps:
1. Exported the whole registry and searched for the special characters but no luck.
2. Imported and restored in Dev server but issue not happening there.

Posted 2-Aug-16 17:09pm

Prashant Bangaluru

Updated 2-Aug-16 18:31pm

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Jack-tek460 3-Aug-16 1:09am

Dave is right, this is not product support site. I’m also new to this site and I’m not a programmer, but I can help you if that’s not against codeproject.com policy.

1st have you install any new programs recently?

2nd if yes, is it your program (I mean, you coded) or you bought it? …or downloaded from internet?

3rd if no, you have to give me more information on when you see this error.

Prashant Bangaluru 3-Aug-16 2:00am

Thanks Jack, I have installed the exe from a third part vendor.. Currenntly it is running as expected. We are planning to upgrade the software and vendor suggested us to uninstall the existing and reinstall it. The error I am seeing when we are uninstalling from control panel..

Jack-tek460 3-Aug-16 2:50am

It happens to many programs when you try to uninstall them from control panel.

1st Solution
If you installed this program from CD/DVD insert same version of the program in to CD/DVD-Rom drive and start the setup/install file. Then you should see at least 3 check boxes to select from; most likely “Install” then “Repair” and “Uninstall”
Select “Uninstall” and see if you still have same error. The same procedure is if you downloaded the software from the vendor site.

2nd Solution
If first solution didn’t work then go to http://www.revouninstaller.com/revo_uninstaller_free_download.html and download Revo Uninstaller Pro Version: 3.1.6 - fully functional trial (30 days free) This program is fully compatible with Windows Server.
It will help you uninstall any program you have installed in windows, and all leftovers programs are living behind. If for some reason you still have same error using this program, go to “Forced Uninstall” and manually remove program and all the junk.

After that you can download CCleaner – Portable (no installation needed, runs from .exe) from http://www.piriform.com/ccleaner/builds and clean more junk from your server.

It isn’t necessary to restart the server after all this cleaning, but if you only can, do it.

Hope it helps, but if not let me know.

*****Be careful, you are working on server!!!

Prashant Bangaluru 3-Aug-16 6:51am

Hi Jack, We had not installed the software of CD drives and hence we would not be able to go for that.. I will definitely check the second. Thanks for your help again..

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Dave Kreskowiak · Answer 1 · 2016-08-02T18:31:00

Solution 1

This site is dedicated to writing code, not product support. Your best bet is to contact the vendor of the software you're trying to uninstall.

Posted 2-Aug-16 18:31pm

Dave Kreskowiak

Comments

Prashant Bangaluru 3-Aug-16 1:05am

Hi Dave, Thanks for your respone. I will remove my question from the blog :)

Unable to uninstall software from control panel

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