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GeneralRe: YouTube programming tutorial videos with no sound, or only music Pin
Mike Hankey2-Jun-24 23:41
mveMike Hankey2-Jun-24 23:41 
GeneralRe: YouTube programming tutorial videos with no sound, or only music Pin
Ravi Bhavnani2-Jun-24 18:58
professionalRavi Bhavnani2-Jun-24 18:58 
GeneralRe: YouTube programming tutorial videos with no sound, or only music Pin
GKP19922-Jun-24 19:44
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GeneralRe: YouTube programming tutorial videos with no sound, or only music Pin
m salman 20243-Jun-24 0:38
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den2k883-Jun-24 0:29
professionalden2k883-Jun-24 0:29 
GeneralRe: YouTube programming tutorial videos with no sound, or only music Pin
dandy723-Jun-24 4:30
dandy723-Jun-24 4:30 
GeneralRe: YouTube programming tutorial videos with no sound, or only music Pin
Richard Deeming3-Jun-24 21:43
mveRichard Deeming3-Jun-24 21:43 
GeneralWhat do you do when a client keeps wanting free services yet then they brag to you about their new office space, new mfg plant, new employees and such? Pin
Brian C Hart2-Jun-24 12:10
professionalBrian C Hart2-Jun-24 12:10 
Am I being played for a sucka?

I have this client, we met over LinkedIn last October, and my business guy (as a nerd, I am not that business savvy) advised me. They paid for a $1000 letter of intent for a task, which we did and they loved, and then a $1500 letter of intent and we performed the work, and now they are working on writing a grant proposal and my business guy, who I respect because he is a former U.S. Marine, 20+ years experience, used to work on the top floors of the TransAmerica Pyramid etc etc., and I've been friends with him for nine years, has been insisting we do pro bono advisory for them on their grant proposal to "build relationship" and he tells me "there will be oh so much money rolling in if they win it."

Me, I am not so sure. As a physicist, I view the future as a complete uncertainty, except for probabilities. There is no 100% guarantee they will win the grant, and as such, I feel it is important to, as a profit-making enterprise, charge money for their use of my Ph.D. education to advise them (it's a grant from the government to work on spacecraft).

So we've been doing this for a couple of months now, and my business guy has not been charging me (he's a contractor to my little LLC) and so of course I've not been charging my client, but just last Friday, the CEO gets on the line for our tag up and brags to me about his new office he's opened up in Titusville, FL. And a further while back I heard from their CTO that they are constrained on budget but before that call, the CEO calls me up and tells me that he just won a $300,000 funding round. I also saw a LinkedIn post about how they just opened up a new mfg facility and the CTO had told me about how they have $92M in pre sales. They are even engaging with a vendor who, I presume, they are paying to help them write the grant. So where is the piece of the action for my company?

My business guy says, "Provide them free services for now to 'build relationship' and 'make them like you' in hopes they will pay later. My thinking is, "They are going to get an inch and then take a mile."

Call me naive, but as a PhD astrophysicist who worshipped Mr. Spock growing up, I am confused. I idolized Mr. Spock because, in my mind, he thought (mostly) that all humans were idiots and emotions were stupid (which I agreed with at 12 years old and my life since then has more or less confirmed). I also thought a bit about logic and thought, Mr. Spock knows what he is talking about. "If p, then q." Makes perfect sense to just think about the universe in terms of logic propositions. So then I get older and I actually do get some therapy and learn more about the emotional spectrum from Green Lantern and realize that human emotions aren't completely stupid, but I still basically have a Kindergarden level understanding of them.

This is where i come from into the business world. Either things make sense, or they do not. Correct me if I am wrong, but if I go into the convenience store, grab a soda out of the fridge, and then walk out the door without paying for it, that's stealing. I doubt the store proprietor is going to give it to me for free to "build relationship with me in hopes that I return someday as a paying customer." No, it's theft, straight up.
So why in the technology consulting world is it even slightly reasonable to give away the experience, knowledge, expertise, and thought leadership I've spent many a grueling year building up and putting up with a lot of crap for, for free? That seems highly illogical, Captain -- as Mr. Spock would say. Yet, my business guy says give them a little bit for free so that they pay later hopefully.

Is my business guy's advice logical? Am I being played by my client? Am I a sap who is just so focused on hugging teddy bears and wanting to make the world a better place that I am being taken advantage of? This weekend, learning about the office pushed me over the edge. So I told my business guy he isn't making any sense, I told the CEO and CTO that our pro bono services will continue until 12:01 AM on Saturday June 8, and then they need to pay for everything -- every task, every deliverable, and every meeting beyond that.

Here I am, waiting for kookaburra over here, and I am all like, "I am a total sucker." Am I correct, to insist on valuable monetary compensation from my client or does my business guy have a point?

Okay....go!

modified 2-Jun-24 18:21pm.

GeneralRe: What do you do when a client keeps wanting free services yet then they brag to you about their new office space, new mfg plant, new employees and such? PinPopular
Jon McKee2-Jun-24 13:26
professionalJon McKee2-Jun-24 13:26 
GeneralRe: What do you do when a client keeps wanting free services yet then they brag to you about their new office space, new mfg plant, new employees and such? Pin
Gary Stachelski 20212-Jun-24 13:33
Gary Stachelski 20212-Jun-24 13:33 
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Amarnath S2-Jun-24 14:51
professionalAmarnath S2-Jun-24 14:51 
GeneralRe: What do you do when a client keeps wanting free services yet then they brag to you about their new office space, new mfg plant, new employees and such? Pin
PIEBALDconsult2-Jun-24 17:47
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GeneralRe: What do you do when a client keeps wanting free services yet then they brag to you about their new office space, new mfg plant, new employees and such? PinPopular
Ravi Bhavnani2-Jun-24 19:11
professionalRavi Bhavnani2-Jun-24 19:11 
GeneralRe: What do you do when a client keeps wanting free services yet then they brag to you about their new office space, new mfg plant, new employees and such? Pin
Pete O'Hanlon2-Jun-24 22:00
mvePete O'Hanlon2-Jun-24 22:00 
GeneralRe: What do you do when a client keeps wanting free services yet then they brag to you about their new office space, new mfg plant, new employees and such? Pin
Ravi Bhavnani3-Jun-24 21:35
professionalRavi Bhavnani3-Jun-24 21:35 
GeneralRe: What do you do when a client keeps wanting free services yet then they brag to you about their new office space, new mfg plant, new employees and such? Pin
TNCaver3-Jun-24 3:35
TNCaver3-Jun-24 3:35 
GeneralRe: What do you do when a client keeps wanting free services yet then they brag to you about their new office space, new mfg plant, new employees and such? Pin
obeobe4-Jun-24 1:14
obeobe4-Jun-24 1:14 
GeneralRe: What do you do when a client keeps wanting free services yet then they brag to you about their new office space, new mfg plant, new employees and such? Pin
TNCaver4-Jun-24 5:42
TNCaver4-Jun-24 5:42 
GeneralRe: What do you do when a client keeps wanting free services yet then they brag to you about their new office space, new mfg plant, new employees and such? Pin
kholsinger4-Jun-24 10:58
kholsinger4-Jun-24 10:58 
GeneralRe: What do you do when a client keeps wanting free services yet then they brag to you about their new office space, new mfg plant, new employees and such? Pin
TNCaver5-Jun-24 9:20
TNCaver5-Jun-24 9:20 
GeneralRe: What do you do when a client keeps wanting free services yet then they brag to you about their new office space, new mfg plant, new employees and such? Pin
dandy723-Jun-24 4:22
dandy723-Jun-24 4:22 
GeneralRe: What do you do when a client keeps wanting free services yet then they brag to you about their new office space, new mfg plant, new employees and such? Pin
kmoorevs3-Jun-24 6:06
kmoorevs3-Jun-24 6:06 
GeneralRe: What do you do when a client keeps wanting free services yet then they brag to you about their new office space, new mfg plant, new employees and such? Pin
dandy723-Jun-24 10:25
dandy723-Jun-24 10:25 
GeneralRe: What do you do when a client keeps wanting free services yet then they brag to you about their new office space, new mfg plant, new employees and such? Pin
kmoorevs4-Jun-24 1:55
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GeneralRe: What do you do when a client keeps wanting free services yet then they brag to you about their new office space, new mfg plant, new employees and such? Pin
dandy724-Jun-24 4:49
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