Im IT manager in small company and
I have around 100 user, im building an IT helpdesk tool and i thinking to add more features than add/search/edit/tickets
I need something so useful like run a service directly from my tool.
Every time to close a ticket, i connect to user pc and if i need to edit something, i've to using the local administrator user & password
Any idea to skip this process (like single sign from my pc)
Simthing like push a packet to the target pc to run the cmd or explorer++ with using (my credentials) the local admin credentials
I've the local admin user & password
(All users working with Microsoft account)
I've access on Azure Active Directory admin center.